Remote Financial Aid Advisor – Online Division

Herzing University; Lexington (KY); On-site; USD 28,295 - 40,528; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement savings plan

Job summary

Herzing University is seeking a Customer Service Representative to assist a diverse student population with financial aid inquiries. This role offers onboarding support and opportunities for growth within the university.

Ideal candidates will demonstrate excellent customer service, strong organizational and critical thinking skills, and have a background in Microsoft Office and student information systems.

Compensation ranges from $20.54 to $27.78 for the Associate level, based on qualifications and experience.

Qualifications

• Great customer service skills and experience.
• Excellent organizational and time management skills.
• Excellent critical thinking skills.

Responsibilities

• Guide students through the financial aid process.
• Counsel prospective and current students on funding options.

Skills

Customer service skills

Organizational skills

Critical thinking skills

Microsoft Office expertise

Student Information Systems knowledge

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CampusNexus

Regent

Job description

Herzing University is seeking a Customer Service Representative to assist a diverse student population with financial aid inquiries. This role offers onboarding support and opportunities for growth within the university.

Ideal candidates will demonstrate excellent customer service, strong organizational and critical thinking skills, and have a background in Microsoft Office and student information systems.

Compensation ranges from $20.54 to $27.78 for the Associate level, based on qualifications and experience.