Student Financial Aid Advisor & Compliance Champion

University of Illinois Springfield; Springfield (IL); On-site; USD 47,000 - 51,000; Full time

Job summary

The University of Illinois Springfield seeks a Financial Aid Coordinator to advise undergraduates on federal, state, and institutional aid programs. You will provide counseling to applicants and families via phone, email, in person and virtual visits, and process aid in the Banner system.

Responsibilities include administering athletic aid, verifications, Summer aid packaging, SAP compliance, and updating materials to meet accessibility guidelines while collaborating with campus departments.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience handling financial aid processes and regulations.
• Strong customer service and communications skills.

Responsibilities

• Advise undergraduate students on financial aid options and eligibility.
• Process and award undergraduate financial aid per regulations.
• Administer athletic aid, renewals, and NCAA compliance data entry.
• Manage verification documents and summer aid packaging.
• Support Teacher Education programs and update online materials.

Skills

Customer service

Time management

Communication skills

Policy interpretation

Education

Bachelor's Degree

College coursework equivalence

Tools

Banner

Job description

The University of Illinois Springfield seeks a Financial Aid Coordinator to advise undergraduates on federal, state, and institutional aid programs. You will provide counseling to applicants and families via phone, email, in person and virtual visits, and process aid in the Banner system.

Responsibilities include administering athletic aid, verifications, Summer aid packaging, SAP compliance, and updating materials to meet accessibility guidelines while collaborating with campus departments.