Student Financial Aid Advisor

Concorde; Tampa, Northern (FL, KY); Hybrid; USD 50,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Enrollment eligibility

Paid time off

Retirement match

Parental leave

Pet insurance

Tuition waiver

Job summary

Concorde is seeking a Financial Aid Advisor to guide students and families through the financial aid process in Tampa, FL. You will evaluate eligibility, assist with FAFSA and related forms, and advise on budgeting and loan repayment strategies.

You will ensure compliance with federal and institutional policies, determine aid packages, and monitor documentation for accuracy. The role requires strong customer service and data entry skills in a higher education setting.

Qualifications

• High School diploma (or GED) (required)
• Associate's degree in relevant field (preferred)
• Two (2) years of experience working in financial aid (preferred)
• Minimum three (3) years of customer service or sales experience (preferred)
• Minimum one (1) year performing data entry and professional customer service experience (required)
• One (1) year of experience in a proprietary online higher education environment (preferred)
• Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed

Responsibilities

• Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements
• Assist in the completion of financial aid forms, including FAFSA, Master Promissory Note, and other institutional documentation
• Offer guidance on budgeting, financial literacy, and loan repayment strategies
• Evaluate and process financial aid applications in accordance with federal, state, and institutional policies
• Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs
• Monitor and verify documentation for accuracy and compliance
• Stay informed about changes in federal, state, and institutional financial aid regulations
• Facilitate financial aid practices that meet compliance standards and maintain accurate records
• Prepare and submit required reports to governing agencies
• Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
• Collaborate with other departments to support student success and resolve financial aid-related issues
• Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities
• Conduct entrance interviews and exit interviews as required by Federal regulation
• Maintain accurate records of student interactions and financial aid determinations using appropriate software systems
• Generate reports and analyze data to identify trends and improve processes
• Other duties as assigned

Skills

Customer service

Data entry

Communication

Active listening

Time management

Problem solving

Multitasking

Education

High School diploma

Associate's degree

Job description

Concorde is seeking a Financial Aid Advisor to guide students and families through the financial aid process in Tampa, FL. You will evaluate eligibility, assist with FAFSA and related forms, and advise on budgeting and loan repayment strategies.

You will ensure compliance with federal and institutional policies, determine aid packages, and monitor documentation for accuracy. The role requires strong customer service and data entry skills in a higher education setting.