Student Financial Aid Advisor

Carrington College; San Leandro (CA); On-site; USD 37,000 - 43,000; Full time

Job summary

San Joaquin Valley College Inc. seeks a Financial Services Associate to guide applicants and students through federal financial aid eligibility, calculating awards for Title IV and related programs. You will package and record aid in SIS and ensure compliance with regulations while upholding strong ethics in counseling.

The role requires prior advising experience, MS Office proficiency, and the ability to communicate clearly with students about financing options and timelines.

Qualifications

• Bachelor's degree preferred, Associate Degree required.
• Must qualify for NSLDS access.
• Two+ years of related financial advising and/or training experience preferred.
• PC skills in Microsoft Office, Internet applications, and database software.
• Experience with Student Financial Aid software applications is a plus.
• Excellent oral and written communication skills.
• Must be a self-starter with the ability to multi-task.

Responsibilities

• Provide an overview of the Financial Aid process and programs available to qualifying students.
• Perform estimates and calculations as it relates to Tuition and Financial Aid based on a student’s unique eligibility.
• Counsel students regarding financial aid paperwork, award information, and options for covering educational expenses.
• Create and schedule funding plans for enrolled students.
• Evaluate all submitted Financial Aid documentation and determine additional requirements.
• Deliver the highest level of service and experience to students and co-workers while maintaining performance metrics.
• Track students’ progress and review changes to Financial Aid eligibility throughout the program.
• Perform required document tracking for drops, terminations, and graduates, including R2T4, PWD, and loan exit materials.
• Enhance the financial literacy of students and graduates to ensure professional success.
• Uphold Title IV, state, military, VA, and institutional knowledge and compliance.

Skills

Excellent communication

Self-starter

Multi-tasking

Customer service focus

Education

Bachelor's degree preferred

Associate degree required

Tools

Microsoft Office

Student Financial Aid software

Job description

San Joaquin Valley College Inc. seeks a Financial Services Associate to guide applicants and students through federal financial aid eligibility, calculating awards for Title IV and related programs. You will package and record aid in SIS and ensure compliance with regulations while upholding strong ethics in counseling.

The role requires prior advising experience, MS Office proficiency, and the ability to communicate clearly with students about financing options and timelines.