Student-Facing Systems Analyst & Programmer

University of the Incarnate Word; San Antonio (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

The University of the Incarnate Word is seeking a Systems Analyst/Programmer to support academic and student-facing platforms, including the learning management system, CRM, and student advising tools. This role reports to the Associate Director of Enterprise Support and focuses on reliable operation and user-friendly solutions.

You will troubleshoot issues, document configurations, and collaborate with faculty, staff, and students to improve the institutional technology portfolio while

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field; up to two years of additional relevant experience may substitute for education.
• One year of experience supporting technology platforms in academic, administrative, or customer-facing environments.

Responsibilities

• Maintain academic and student-facing platforms (LMS, CRM, student advising systems).
• Provide troubleshooting, configuration, testing, and documentation to ensure reliable platform operation.

Skills

SQL proficiency

Customer service

Communication skills

Interpersonal skills

Collaboration

Attention to detail

Initiative

Diversity awareness

Education

Bachelor's degree in CS / IS / related field

Tools

Canvas

Blackboard/Anthology

Slate

Salesforce Education Cloud

Power BI

Job description

The University of the Incarnate Word is seeking a Systems Analyst/Programmer to support academic and student-facing platforms, including the learning management system, CRM, and student advising tools. This role reports to the Associate Director of Enterprise Support and focuses on reliable operation and user-friendly solutions.

You will troubleshoot issues, document configurations, and collaborate with faculty, staff, and students to improve the institutional technology portfolio while