Student Experience Ambassador - Federal Work Study

City Colleges of Chicago; Chicago, Northern (IL, KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

City Colleges of Chicago is seeking a College Work Study student in the Financial Aid department to gain hands-on experience through 1:1 and group interviews, data collection, and office support. You must be enrolled in CCC, pursuing a credential, and eligible for Federal Work Study.

Responsibilities include conducting interviews, taking notes, transcribing data, and maintaining confidentiality while attending trainings and project meetings. Equal opportunity employer.

Qualifications

• Applicants must be 16 years or older, eligible to work in the United States.
• Actively attending City Colleges of Chicago.
• Enrolled in a minimum of 6 semester hours per term.
• Pursuing an approved educational credential, degree, or certificate.
• Minimum 2.0 GPA; good standing.
• Not a current CCC employee.
• All positions are employment at-will.

Responsibilities

• Conduct 1:1 or small-group empathy interviews with fellow students on pre-determined topics.
• Take clear, accurate, and objective notes during interviews.
• Transcribe, organize, and submit interview notes in a timely manner using provided templates.
• Maintain confidentiality and professionalism in all student interactions.
• Attend required trainings on empathy interviewing, confidentiality, documentation and monthly meetings with Project Manager.
• Provide feedback on interview tools and participate in peer learning sessions.
• Collaborate with supervisors and fellow ambassadors to identify themes and insights.
• Support implementation of student surveys.
• Provide general officesupport including filing, photocopying, and data entry.

Skills

Communication

Time management

Interpersonal skills

Note-taking

Interviewing

Confidentiality

Teamwork

Reliability

Education

High School Diploma

Job description

City Colleges of Chicago is seeking a College Work Study student in the Financial Aid department to gain hands-on experience through 1:1 and group interviews, data collection, and office support. You must be enrolled in CCC, pursuing a credential, and eligible for Federal Work Study.

Responsibilities include conducting interviews, taking notes, transcribing data, and maintaining confidentiality while attending trainings and project meetings. Equal opportunity employer.