Student Engagement & Programs Specialist

Virginia's Community College System; Richmond (VA); On-site; USD 24,000 - 34,000; Full time

Job summary

J. Sargeant Reynolds Community College seeks a Student Engagement Specialist to deliver exceptional student-centered service and foster an inclusive campus culture.

This role coordinates engagement activities, communications, and programs such as the Student Challenge Initiative and mascot program, while supporting operations and procurement processes. The position requires strong organization, written and verbal communication, and the ability to work independently or with others.

Qualifications

• Exceptional, student-centered customer service to diverse backgrounds.
• Strong organizational, communication, and time management; manage priorities.
• Coordinate engagement activities including scheduling, logistics, and communications.
• Written and oral communication; edit and produce student materials.
• Proficient with computers, MS Office, spreadsheets, and digital tools.
• Follow procurement procedures; maintain records and track purchases.
• Interpret policies, maintain confidentiality, and report safety concerns.
• Build positive relationships; work independently and with others.

Responsibilities

• Coordinate student engagement activities and programs, including the Student Challenge Initiative and mascot program.
• Prepare student communications and promotional materials; process purchases per procedures.
• Maintain accurate program and purchasing records; support office and gym operations.
• Assist planning and implementing student engagement events; collaborate with staff.
• Utilize technology to support departmental operations; pursue professional development.

Skills

Customer service

Organizational skills

Communication

Time management

Computer skills

Procurement procedures

Policy interpretation

Relationship building

Education

College coursework

Tools

MS Office

Spreadsheets

Digital communication tools

Job description

J. Sargeant Reynolds Community College seeks a Student Engagement Specialist to deliver exceptional student-centered service and foster an inclusive campus culture.

This role coordinates engagement activities, communications, and programs such as the Student Challenge Initiative and mascot program, while supporting operations and procurement processes. The position requires strong organization, written and verbal communication, and the ability to work independently or with others.