Student Engagement and Events Manager

Roosevelt University; Chicago (IL); Hybrid; USD 45,000 - 47,000; Full time

Job summary

Roosevelt University is seeking an Admission Operations & Events Coordinator to support Chicago and Schaumburg campus visit activities and recruitment events. The role includes managing daily visit requests, coordinating campus tours, and developing student engagement opportunities, particularly at the Schaumburg campus.

The position requires 1–3 years in student services or event coordination, strong organizational and communication skills, and the ability to work evenings and weekends.

Qualifications

• 1–3 years of professional experience in student services, admissions, or event coordination.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and collaboratively across multiple departments.
• Availability for evening and weekend events as needed.
• Proficiency in Microsoft Office; experience with CRM platforms (Slate preferred).
• Ability to work with diverse populations and maintain a customer-focused approach.

Responsibilities

• Manage daily visit requests and related communications for the Chicago campus.
• Coordinate visits for school groups of up to 100 students, including booking classroom space and programming.
• Work with campus and external partners to increase awareness of visits and events.
• Schedule specialized visits and arrange daily campus tours for both campuses.
• Update and improve tour scripts and operations for both campuses.
• Coordinate logistics for recruitment events including open houses and admitted student days.
• Collaborate with staff and faculty on event operations including catering.
• Improve the flow and efficiency of event planning and day-of operations.
• Create print materials for events for attendees and staff.
• Produce innovative events to target new audiences (e.g., Laker Visit Days).
• Build and manage event communications in Slate (confirmations, reminders, feedback).
• Build Slate pages for events and book spaces.
• Provide in-person support during events for setup, registration, and follow-up.

Skills

Event coordination

Student services

Organizational skills

Communication skills

Independent & team work

Evening/weekend availability

MS Office

Slate CRM

Education

Bachelor's Degree

Tools

Slate CRM

Job description

Admission Operations & Events Coordinator

Position Title Admission Operations & Events Coordinator

Category

Category Administrative

Position Number

Posting Number

Posting Number S0001414

Location

Location Hybrid - Chicago/Schaumburg

Open Date

Open Date 10/28/2026

Close Date

Open Until Filled? No

Job Type

Job Type Full-Time

Working Hours

Position Summary

The Admission Operations & Events Coordinator plays a vital role in advancing Roosevelt University’s recruitment, student engagement, and enrollment goals across both the Chicago and Schaumburg campuses. This position supports daily campus visit operations and recruitment events while dedicating significant time to student engagement initiatives at the Schaumburg campus, including the development of The Hub, a centralized student support and service space. The coordinator also helps manage internal and external event logistics for Schaumburg campus spaces. This position requires presence at the Chicago Campus at least three days per week and at the Schaumburg Campus at least two days per month, with flexibility to ensure effective supervision of student ambassadors at both locations. Roosevelt University offers many great benefits. The salary range for this position is $45,000-$47,000.

The salary range for this position is $45,000-$47,000.

Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Natasha Robinson. Her office is located in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, AUD 476B. She can be reached at 312-281-3245 or [e-mail].

Knowledge, Skills and Abilities Required

• 1–3 years of professional experience in student services, admissions, or event coordination
• Strong organizational, communication, and interpersonal skills
• Ability to work independently and collaboratively across multiple departments
• Availability for evening and weekend events as needed
• Proficiency in Microsoft Office; experience with CRM platforms (Slate preferred)
• Ability to work with diverse populations and maintain a customer-focused approach

Years of Experience Required

Years of Experience Required 1-3

Required Education

Required Education Bachelor's Degree

Certification/Licensure Required

Minimum Qualifications

See Knowledge, Skills, and Abilities required.

Preferred Qualifications

• Experience in campus programming, student affairs, or external events
• Familiarity with vendor management and space logistics
• Supervisory experience, particularly with student employees
• Background in customer service, marketing, or outreach

Equipment Operated

Standard office equipment (computer, phone, copier, etc)

Working Conditions

Normal climate-controlled office environment is provided. Job is mostly sedentary, but there is a need to move about the office and buildings frequently. Occasional bending, stooping, lifting, pushing and/or pulling is required (typically less than 15 pounds of weight or pressure). Regular use of desktop computer is required, calling for frequent hand/wrist movement and repetition.

Priority Application Instructions

Departmental Contact Information

Essential Job Functions

Campus Visit Coordination & Event Support – Chicago and Schaumburg

• Manage daily visit requests and related communications for the Chicago campus.
• Coordinate visits for school groups of up to 100 students, including booking classroom space, coordinating with staff for presentations, and organizing additional programming such as guest speakers, lunch on campus, and student panels.
• Work with Campus and external partners including Communities in Schools, to increase awareness of visits and events
• Schedule specialized visits on behalf of counselor arrange daily campus tours for both campuses including Athletic visits
• Update and improve tour scripts and operations for both campuses routinely
• Coordinate logistics for recruitment events including open houses, preview days, and admitted student days.
• Work directly with staff and faculty on event operations, including coordinating with physical resources and catering.
• Improve the flow and efficiency of event planning and day of operations
• Create print materials for events, both for attendees and staff
• Produce innovative events to target new audiences, such asspecialized Laker Visit Days
• Build and manage event communications in Slate (confirmations, reminders, feedback).
• Build Slate pages for events and book spaces
• Provide in-person support during events for setup, registration, and follow-up.

Percentage Of Time 45

Student Staff Supervision & Office Support

• Hire, train, and supervise student ambassadors at both the Chicago and Schaumburg campuses.
• Manage student worker schedules and ensure full coverage for front desk operations.
• Oversee office functions including phone, email, tour scheduling, and general inquiries.
• Improve efficiency and professionalization of front desk operations through the introduction of new policies and procedures, such as dress code, task assignments, and trainings on desk etiquette.
• Support social media content tied to events and student engagement.
• Monitor and maintain promotional items, printed materials, and office supplies for both campuses.
• Catalogue inventory and regularly restock
• Reorganized inventory distribution and ordering processes
• Respond to general admissions and application inquiries.
• Schedule and maintain graduate information sessions in Slate, working with counselors and program directors.
• Track and update the master calendar of events.
• Track attendance numbers, rates, and feedback for events
• Maintain and audit recruitment materials for updates and purchasing.

Percentage Of Time 40

Front Office Operations & Management

• Review, create, and maintain workflows for day-to-day office operations and events
• Problem-solve issues that arise with student documentation, student worker hiring, event planning, and office operations
• Conduct weekly and monthly inventory of office supplies and branded merchandise, including ordering and receiving new merchandise and office supplies, reorganizing storage, and cataloguing items
• Manage day-to-day office operations, including phone management, addressing facility issues for staff, and coordinating staff meetings and trainings

Percentage Of Time 15