Student Employment - AV and IT Technician Specialist I (Part Time)

Salt Lake Community College; Utah; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Training opportunities

Job summary

Salt Lake Community College seeks an AV technician to maintain and provide assistance with AV over IP classrooms, support events, and troubleshoot for faculty, staff, and students.

Responsibilities include installation and routine maintenance of permanently affixed classroom audio/video equipment, user support across the campus, and clear communication with diverse groups. Training and certification opportunities are available to enhance skills.

Qualifications

• One year of experience or interest in audio/video, AV over IP, or Information Technology.
• One year of customer service experience in an AV or IT field.

Responsibilities

• Maintain, troubleshoot, and assist with the installation of permanently affixed classroom and facility audio/video equipment.
• Perform routine maintenance on audio/video equipment in classrooms, conference rooms, and event spaces.
• Provide computer and audio/video technical support to staff, faculty, and students.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.

Skills

AV over IP

Classroom AV installation

Technical support

Communication with diverse groups

Troubleshooting

Tools

Incident tracking systems

Job description

Maintain and provide assistance with AV over IP classrooms and provide event support using digital equipment. Provides timely technical support and troubleshooting for faculty, staff and student end-users. Understands computer hardware and software, wireless presenting, digital sound and video formats. Works with incident tracking systems to manage requests. Training and certification opportunities available.

• Maintain, troubleshoot, and assist with the installation of permanently affixed classroom and facility audio/video equipment.
• Perform routine maintenance on audio/video equipment in classrooms, conference rooms, and event spaces.
• Provide computer and audio/video technical support to staff, faculty, and students.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.

Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

• One year of experience or interest of audio/video, AV over IP, or Information Technology.

• One year of customer service experience in and AV or IT field
• High priority for safety in the workplace.
• Basic computer knowledge
• Understanding of digital audio and video equipment