Student Employee-Public Safety Services-Parking Customer Service Aid

Sam Houston State University; Huntsville (TX); On-site; USD 11,000 - 16,000; Part time

Job summary

Sam Houston State University is seeking a Student Employee to support Public Safety Services in the Parking and Transportation Office. You will be one of the first points of contact for students, faculty, staff and visitors, assisting with permits, account questions, citations, and general inquiries.

You will help customers navigate policies and procedures and provide assistance using the university’s parking systems. Flexible hours are available to accommodate your class schedule.

Qualifications

• Current enrolled student.
• Flexible hours are available to accommodate your class schedule.

Responsibilities

• Assist with parking-related needs, including permits, account questions, citation and general inquiries.
• Navigate parking policies and procedures, answer phones and provide assistance using the university’s parking systems.
• Cross-trained in various Parking and Transportation Office operations and may assist with administrative projects, data entry, special events and other departmental needs.

Job description

Requisition

202600300ST

Title

Student Employee-Public Safety Services-Parking Customer Service Aid

Employee Class

Student Employee

College Work Study Position

No

Department

Public Safety Services

Division

Division of Finance and Operations

Hours per week

23

Hiring Rate

$10.00/HR

Nature & Purpose of Position

The Parking and Transportation Office is looking for a friendly, dependable, and detail-oriented student assistant to join our customer service team. In this role, you will be one of the first points of contact for students, faculty, staff and visitors and will assist with a variety of parking-related needs, including permits, account questions, citation and general inquiries. You will help customers navigate parking policies and procedures, answer phones and provide assistance using the university’s parking systems.

You will also be cross-trained in various Parking and Transportation Office operations and may assist with administrative projects, data entry, special events and other departmental needs. The ideal candidate is someone who enjoys helping others, communicates clearly and professionally, pays attention to detail, and can work independently while also being a team player.

Flexible hours are available to accommodate your class schedule. This position provides an excellent opportunity to gain hands‑on experience in customer service, problem‑solving, technology, administrative operations, and working in a professional university environment.

Other Requirements for the Position

Current enrolled student.

Open Date

08/17/2026

Contact Name & Title

Ann Rollo | Parking Services Specialist

Contact Phone

936.294.1795

Contact Email

[e-mail]

Contact Building & Room #

Parking & Transportation Office

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report