Student Disaster Action Dispatcher | Flexible 25h/wk

Monash University; Lafayette (LA); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Benefits package

Paid holidays and vacation leave

Job summary

American Red Cross is seeking a 2026-2027 Off Campus Student Employee in Lafayette, LA. The role is a Federal Work Study position at $12/hour, up to 25 hours per week, supporting Disaster Action Team operations and field dispatch activities.

duties include evaluating calls, maintaining records, and providing program support while preserving a calm, professional approach with clients and volunteers.

Qualifications

• Current SoLAcc student enrolled in at least 6 credits Fall 2026 and Spring 2027.
• Must have completed 2026-2027 FAFSA on file with SoLAcc.
• Must pass criminal background screen.

Responsibilities

• Supports the Disaster Action Team, the “boots on the ground” volunteers.
• Duty Officers serve as dispatchers who help evaluate the calls for assistance that come to the Red Cross.
• Duty Officers take on-call shifts ready to receive calls for assistance from the community (e.g. clients, fire departments, other agencies) from across Louisiana, gathering essential elements of information to ensure calls qualify for Red Cross assistance and lay the groundwork for success for the Disaster Action Team in the field.
• Duty Officers are trained to use the Red Cross Respond system to maintain thorough and accurate records of client interactions and anticipated services, ensuring successful Disaster Action Team engagements.
• Duty Officers maintain Red Cross response readiness and provide program support and collaboration with other response teams.
• Duty Officers exhibit a calm and compassionate demeanor with all clients and volunteer interactions and remain efficient and professional throughout.

Job description

American Red Cross is seeking a 2026-2027 Off Campus Student Employee in Lafayette, LA. The role is a Federal Work Study position at $12/hour, up to 25 hours per week, supporting Disaster Action Team operations and field dispatch activities.

duties include evaluating calls, maintaining records, and providing program support while preserving a calm, professional approach with clients and volunteers.