Student Development Specialist III

Texas A&M University; College Station (TX); On-site; USD 60,000 - 62,000; Full time

Job summary

Texas A&M University is seeking a Student Development Specialist III to manage cases for students seeking services, coordinate with campus staff, and support the Critical Incident Response Team. The role emphasizes confidentiality, judgment, and strong communication within a large student population.

The ideal candidate will have a bachelor’s degree with 3 years in student affairs (2 in Student Affairs) and may have a master’s degree in a related field.

Qualifications

• Requires a bachelor’s degree or equivalent and 3 years in student affairs, with 2 years in Student Affairs.
• Preferred: Master’s degree in student affairs, counseling, or related field.

Responsibilities

• Consultation and Support: engage in individual developmental and educational conversations with students; refer to campus resources and follow up.
• Critical Incident Response Team Support: provide follow-up services for CIRT cases and assist students.
• Area Operations: document student interactions in databases, assess needs, coordinate programs, and deliver trainings.
• University/Division/Department Duties: participate in committees and perform other duties as assigned.

Skills

Attention to detail

Dependability

Excellent communication

Team collaboration

Multi-tasking

Education

Bachelor’s degree or equivalent plus 3 years in student affairs

Master’s degree in student affairs or related field (preferred)

Job description

Job TitleStudent Development Specialist III Agency Texas A&M University Department Student Life Proposed Minimum SalaryCommensurate Job LocationCollege Station, Texas Job TypeStaff

Job Description Who We Are

Student Life strives to enhance opportunities for students to participate fully in the University experience. We do this by providing information, services, programs and involvement opportunities that facilitate responsible life choices and promote awareness of self and community. Each of the program areas within Student Life has a specific mission, but one common goal: to provide education, outreach, and support to you. Learn more about our various program areas at https://studentlife.tamu.edu/.

What We Want

This role requires a student-centered professional with a strong foundation in higher education, student affairs, or a related field. Successful candidates will demonstrate exceptional judgment, attention to detail, and a commitment to maintaining confidentiality while managing sensitive student information. They will possess outstanding written and verbal communication skills, a high level of dependability, and the ability to build meaningful relationships with students, faculty, staff, and campus partners. A collaborative approach, strong problem-solving abilities, and a passion for supporting the success and well-being of a large student population are essential for thriving in this role within Student Assistance Services at Texas A&M University.

What You Need To Know

Salary Range: $59,512 - $62,000. Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.

Job Description Summary

The Student Development Specialist III is responsible for case management with individual students seeking services and support, communicating cases to office staff and departmental staff as needed and appropriate, monitoring cases for trends and taking suitable action, and connecting/networking Student Assistance Services to University Colleges, Departments, and Services. This position will provide support to the Critical Incident Response Team.

Responsibilities

Consultation and Support Engages in individual developmental and/or educational conversations with students. Appropriately refers to university and community resources and services. Meets, refers, and follows-up with students regarding general questions, concerns, and/or needs. Examples include, but are not limited to concerning behavior, relationship issues, student rules/grievances, absences, crisis/emergency situations and transition issues. Consults with faculty, staff, and parents on topics including, but not limited to concerning behavior, university/community resources, student rules, and absences.

Critical Incident Response Team Support Serves as a follow-up support for the Critical Incident Response Team (CIRT) members. Receives CIRT cases from on-call team members after immediate assistance is provided and performs the necessary follow-up services to assist students.

Area Operations Document student interactions using software and/or databases provided. Complete and document appropriate assessments of student needs and concerns. Coordinates assigned programming such as Silver Taps, Former Foster initiatives or Pocket Pantry program. Provides training and presentations for campus stakeholders.

University/Division/Department Duties Serves as a representative on Department, Division, and University committees and task forces, at events, and to department stakeholders as assigned. Perform other duties as assigned.

Qualifications

Required Education & Experience: Bachelor’s degree or any equivalent combination of education and experience. Three years’ experience in student affairs work or related specialty area, with two years of experience in Student Affairs.

Preferred Qualifications: Master’s degree in student affairs, counseling or related field. Experience with case management in a higher education setting.

Knowledge, Skills, and Abilities

• Attention to detail.
• Dependability.
• Excellent oral and written communication skills.
• Willingness to work as part of a team to aid students.
• Ability to multi-task and work cooperatively with others.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatic enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistance for completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Equal Opportunity

Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.