Program Specialist III

Texas A&M University; College Station (TX); On-site; USD 45,000 - 48,000; Full time

Job summary

Texas A&M University is seeking a detail-oriented Program Specialist III to support undergraduate admissions operations in College Station. You will examine academic records, determine admission eligibility, process documents, and coordinate admissions communications to help prospective students navigate the process.

The role requires strong communication, organization, and customer service skills, with the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Four years of related experience.
• Strong communication, organizational and customer service skills.

Responsibilities

• Program Development and Coordination: plans, develops, implements, coordinates and monitors programs.
• Staff and Resource Management: oversees program staff and student technicians.
• Transcript Analysis and Admissions Support: evaluates transcripts and maintains records.
• Policy and Compliance: interprets policies and ensures compliance.
• Communication: shares messaging and coordinates with team members.
• Professional Development: participates in workshops and trainings.

Skills

multitask

communication

organization

customer service

teamwork

Education

Bachelor's degree or equivalent experience

4 years related experience

Job description

Job Title

Program Specialist III Agency Texas A&M University Department Office Of Admissions

Job Location

College Station, Texas

Job Type

Staff

Proposed Minimum Salary

$3,750.00 monthly

Salary

$45,000.00 - $48,000.00 (Compensation will be commensurate to selected hire's experience)

Cover Letter & Resume

A cover letter and resume are strongly recommended.

What we want

We are seeking a detail-oriented Program Specialist III to support program coordination, customer service, and undergraduate admissions operations. This position examines academic records to determine admission eligibility, processes applicant documents, coordinates admissions-related communications and services, and assists with operational initiatives to support program goals. The ideal candidate will possess strong communication, organizational, analytical, and customer service skills, with the ability to manage multiple priorities, work collaboratively, and contribute to a fast-paced admissions environment.

What you need to know

Salary: $45,000.00 - $48,000.00 (Compensation will be commensurate to selected hire's experience)

Cover Letter & Resume: A cover letter and resume are strongly recommended.

Qualifications

Education and Experience: Bachelor’s degree or equivalent combination of education and experience. Four years of related experience.

Preferred Qualifications

• Experience administering or coordinating standardized, certification, licensure, or academic testing programs.
• Experience supervising or training student employees or support staff.
• Experience interpreting and enforcing testing policies, procedures, and security protocols.
• Experience providing customer service in a higher education, testing, or student services environment.
• Experience handling confidential records and maintaining compliance with security requirements.
• Experience using computerized scheduling, registration, and record-management systems.

Knowledge, Skills, and Abilities

• Ability to multitask and work cooperatively with others.
• Knowledge of word processing and spreadsheet applications.
• Excellent verbal and written communication skills.
• Strong interpersonal, organizational, and customer service skills.
• Maintains attention to detail and utilizes sound judgment.

Responsibilities

• Program Development and Coordination Plans, develops, implements, coordinates, and monitors programs and services to facilitate program goals. Monitors incoming service requests and triages/escalates to appropriate staff/team. Coordinates specialized program communications and marketing materials. Reviews reports as needed.
• Staff and Resource Management Oversees the work of assigned program staff. Manages student technicians as needed.
• Transcript Analysis and Admissions Support Examines and evaluates academic transcripts and supporting credentials to determine undergraduate admission eligibility. Interprets and applies admission policies and requirements when reviewing applicant records. Processes applicant documents and maintains accurate records within university systems. Communicates with prospective students, parents, and academic departments regarding admission requirements and application processing. Assists with undergraduate admissions operations, special projects, and related administrative functions. Ensures compliance with university, state, and federal regulations governing student records and admissions processes.
• Policy and Compliance Interprets policies, rules, and regulations, and ensures they are followed. Recommends program guidelines, procedures, policies, rules, and regulations.
• Communication Shares messaging with appropriate team members and reviews for accuracy. Confers with staff on program issues and recommends solutions.
• Professional Development Participates in workshops, conferences, and research to enhance job skills. Supports a personal professional development plan to sustain and evolve proficiency in digital learning environment practices.
• Program Evaluation and Reporting Conducts evaluations of digital learning environment operations. Attends meetings and conferences to share progress on program activities as needed.

Security and Background Checks

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Who we are

The Office of Admissions handles freshman, transfer, graduate, international, and other applicant types who wish to apply to Texas A&M University. The office is also responsible for recruiting and enrollment of an academically prepared student body of all backgrounds that is geographically and economically varied. In addition, Admissions also offers several opportunities for prospective students and their families to visit campus throughout the year to learn about the rich traditions and culture of Texas A&M University. To learn more about us, please visit our website. https://admissions.tamu.edu/

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Benefits

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training and webinars
• Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

Useful Links

• Benefit Programs
• Retirement Employee Discount Program
• Flexible Spending Accounts
• University Holidays
• Legal Statements
• New Employee Onboarding
• Prospective Employees
• Safety and Security Notices
• Training and Development
• USERRA Nondiscrimination Notice

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Equal Opportunity/Veterans/Disability Employer.

Equal Opportunity/Veterans/Disability Employer.

Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!