Student Counseling & Testing Admin Specialist

University of North Texas; Denton (TX); On-site; USD 31,824 - 38,896; Full time

Job summary

A leading educational institution in Denton is seeking an Administrative Specialist to join its Counseling & Testing Services. This role requires exceptional customer service skills and proficiency in Microsoft Office. Responsibilities include answering calls, managing schedules in Titanium software, and supporting both students and administrative staff effectively. Candidates should have an associate's degree and three years of related experience. This full-time position ensures a supportive environment for students and plays a vital role in the department's success.

Qualifications

• Associate's degree and three years of office administration experience.
• Ability to multitask and coordinate the work of others.
• Experience in maintaining confidentiality and data entry.

Responsibilities

• Serve as initial department representative, maintaining confidentiality.
• Answer telephones promptly and professionally.
• Update Titanium schedules and communicate changes with staff.
• Assist students and manage paperwork in a timely manner.
• Provide backup support to the Administrative Coordinator.

Skills

Exceptional customer service skills

Intermediate Microsoft Office skills

Knowledge of accounting/budgeting procedures

Ability to work under pressure

Ability to keep complex records

Ability to conceptualize, plan and organize

Skill in developing and maintaining relationships

Education

Associate's degree

Tools

Titanium Software

Job description

A leading educational institution in Denton is seeking an Administrative Specialist to join its Counseling & Testing Services. This role requires exceptional customer service skills and proficiency in Microsoft Office. Responsibilities include answering calls, managing schedules in Titanium software, and supporting both students and administrative staff effectively. Candidates should have an associate's degree and three years of related experience. This full-time position ensures a supportive environment for students and plays a vital role in the department's success.