Student Conduct & Accountability Case Manager

Penn State University; États-Unis; Hybride; USD 54 000 - 78 000; Plein temps

Avantages offerts par ce poste

75% tuition discount

Résumé du poste

Penn State University seeks a Student Accountability Case Manager to support accountability, conflict resolution, and student success. You will assess concerns, discuss allegations, and manage resolutions with impartial decision-making across conduct processes.

The role emphasizes educational, reflective, and restorative outcomes, with responsibilities spanning action plans, case records, and FERPA-compliant disclosures where appropriate.

Qualifications

• Master's degree required with 1+ years of relevant experience or equivalent
• Experience in case management or conduct processes is preferred
• Ability to apply the preponderance of evidence standard in decisions

Responsabilités

• Organize, manage, and track reports and cases in the Maxient system.
• Serve as Case Manager in formal student conduct proceedings.
• Issue notices and facilitate informational meetings; maintain case records.
• Coordinate communications with students and stakeholders; ensure timely progression.
• Apply academic misconduct guidelines and communicate outcomes; maintain documentation.

Connaissances

Case management

Records management

Decision making

Communication skills

Interpersonal skills

Formation

Master's Degree

Outils

Maxient

Description du poste

Penn State University seeks a Student Accountability Case Manager to support accountability, conflict resolution, and student success. You will assess concerns, discuss allegations, and manage resolutions with impartial decision-making across conduct processes.

The role emphasizes educational, reflective, and restorative outcomes, with responsibilities spanning action plans, case records, and FERPA-compliant disclosures where appropriate.