Student: Concierge

University of Kentucky; Lexington, Northern (KY, KY); Hybrid; USD 28,000 - 55,000; Full time

Job summary

The University of Kentucky is seeking a part-time front desk assistant. You must be a current UK student. The position is off-campus with a local Lexington employer and not affiliated with UK.

You will answer phones, greet residents and guests, and coordinate between departments. You will perform general office duties and assist with tours and payments as needed. This role requires reliability, professionalism, and strong communication.

Qualifications

• High school diploma or equivalent required.
• Experience in reception or customer service preferred.
• Ability to read, write and follow verbal and written directions.

Responsibilities

• Answer phones and refer callers to the appropriate department or person.
• Greet residents, families, guests, and staff professionally.
• Coordinate interdepartmental communication for events and inquiries.
• Perform general office duties (typing, filing, mail distribution).
• Guide tours and introduce prospective residents to the on-duty manager.
• Assist with scheduling and follow Marketing guidelines for inquiries and tours.
• Accept rental payments and issue receipts as requested.

Skills

Reading & writing

Organizational skills

Communication skills

Teamwork

Customer service

Attendance reliability

Schedule adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Telephone systems

Job description

• High school diploma or equivalent.
• Prior work in reception or customer service preferred.

20-40
Willingness to work varied hours, evening, weekend and holidays as scheduled.

Job Summary

You must be a current UK student to apply for this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK.

Responsible for providing assistance to the Executive Director, Business Office Manager, Health Services Director and Resident Experience Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Essential Job Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.

The job description provides a framework for the job; other duties may be assigned as necessary.

Skills / Knowledge / Abilities

• A desire and willingness to learn new systems.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the Community.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the Community in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• Must be capable of maintaining regular attendance.
• Sedentary Work – Ability to exert 10 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Deadline to Apply

10/08/2026

Anticipated Start Date

09/14/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * You must be a UK student to hold this position. Are you a UK student?
  • Yes
  • No
• * This position is located off campus and is not associated with the University of Kentucky. Are you eligible to work an off campus job?
  • Yes
  • No
• * This position requires additional steps after submitting your application. You will receive an email with instructions to apply directly with a third-party non-UK employer. Do you understand that you must follow the instructions in that email to complete your application?
  • Yes
  • No