Student Care & Crisis Support Specialist

University of Colorado System; Colorado Springs (CO); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Generous time off

Health coverage

Retirement benefits

Tuition benefits

Wellness programs

Job summary

University of Colorado Colorado Springs seeks a Student Support Specialist to provide crisis support, case management, and advocacy for students. You will coordinate CARE Team activities, manage a caseload, and help connect students with campus resources.

The role emphasizes risk assessment, crisis intervention, and support for diverse populations, with opportunities to contribute to student wellbeing and retention initiatives at UCCS.

Qualifications

• Bachelor's Degree from an accredited college or university is required.
• Professional or para-professional experience working with college students (minimum: 1 academic year in a professional position or 2 years in a student employment position).
• Professional or para-professional experience with supporting students in crisis.
• Master's Degree in student affairs, higher education, counseling, or similar field is preferred.
• Familiarity with case management software (Maxient preferred).
• Ideal candidate will have trainings or certifications related to risk assessment, crisis response, suicide prevention, case management, de-escalation, trauma-informed practices, and/or supporting diverse populations.

Responsibilities

• Provide risk assessment and crisis support to students referred to the CARE Team.
• Manage personal caseload with minimal supervision and support on-campus students.
• Coordinate administrative tasks for CARE Team meetings and ensure proper follow-up documentation.
• Assist in data collection and reporting for CARE Team activities and investigations.
• Represent the Office of the Dean of Students on standing or ad hoc committees and support campus events.

Skills

Risk assessment

Crisis response

Case management

De-escalation

Trauma-informed practices

Student success/retention

Diversity & inclusion

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Maxient

Job description

University of Colorado Colorado Springs seeks a Student Support Specialist to provide crisis support, case management, and advocacy for students. You will coordinate CARE Team activities, manage a caseload, and help connect students with campus resources.

The role emphasizes risk assessment, crisis intervention, and support for diverse populations, with opportunities to contribute to student wellbeing and retention initiatives at UCCS.