Student Care Case Manager - Elevate Student Success

Georgia 4-H; Athens (GA); On-site; USD 43,000 - 58,000; Full time

Job summary

The University of Georgia is seeking a Student Affairs Case Manager-General Case Management within Student Care & Outreach to provide assessment, intervention, and coordinated support for students with complex needs.

The role manages a high-volume caseload, collaborates with campus partners, and reports to the Assistant Director, operating within university policies and best practices to promote student success.

Qualifications

• Bachelor’s degree in a related field or equivalent.
• Master’s Degree in Higher Education, Student Affairs, Social Work, or related field.

Responsibilities

• Conduct individualized assessments to evaluate risk, stability, and need for intervention.
• Develop and implement individualized support plans coordinating campus departments and community providers.
• Manage an active caseload of up to ~60 cases per week with prioritization by acuity and impact.
• Coordinate cross-functional teams to remove barriers to timely academic progression.
• Maintain confidential case documentation in compliance with FERPA and university policies.

Skills

Interpersonal communication

Time management

Collaboration

Professional judgment

Discretion

Education

Bachelor’s degree in a related field

Master’s Degree in Higher Education or related field

Tools

Advocate Symplicity

Job description

The University of Georgia is seeking a Student Affairs Case Manager-General Case Management within Student Care & Outreach to provide assessment, intervention, and coordinated support for students with complex needs.

The role manages a high-volume caseload, collaborates with campus partners, and reports to the Assistant Director, operating within university policies and best practices to promote student success.