Student Affairs Case Manager - High-Volume Support & Outreach

Ugajobsearch; Kentucky; Presencial; USD 45 000 - 55 000; Tempo integral

Resumo da oferta

The University of Georgia in Athens invites applications for a Student Affairs Case Manager-General Case Management within Student Care & Outreach. You will conduct assessments, develop individualized support plans, and coordinate campus and community resources to assist students facing complex personal and academic challenges.

This generalist role manages a high-volume caseload, collaborates with campus partners, interprets university policies, and reports to the Assistant Director.

Qualificações

• Bachelor’s degree in a related field or equivalent.
• Master’s degree in Higher Education, Student Affairs, Social Work, or related field preferred.
• Experience managing electronic case management or database systems (e.g., Advocate Symplicity) is preferred.

Responsabilidades

• Conduct individualized assessments of students referred to SCO to evaluate risk, stability, and need for intervention.
• Develop and implement individualized, multi-faceted support plans coordinating campus departments and external partners.
• Manage a high-volume caseload of up to ~60 cases per week, prioritizing based on acuity and impact.
• Coordinate and participate in degree completion and student retention initiatives with campus offices.
• Maintain confidential case documentation in FERPA-compliant systems and analyze data for trends.

Conhecimentos

Interpersonal communication

Independent work style

Organizational skills

Policy interpretation

Team collaboration

Formação académica

Bachelor’s degree in a related field or equivalent

Master’s degree in Higher Education or related field

Descrição da oferta de emprego

The University of Georgia in Athens invites applications for a Student Affairs Case Manager-General Case Management within Student Care & Outreach. You will conduct assessments, develop individualized support plans, and coordinate campus and community resources to assist students facing complex personal and academic challenges.

This generalist role manages a high-volume caseload, collaborates with campus partners, interprets university policies, and reports to the Assistant Director.