Student Athletics Ticket Sales Associate

American University; Washington (District of Columbia); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

American University Athletics is seeking a motivated, customer-focused student worker to assist with ticket sales and ticketing operations for AU sporting events.

This position supports the successful execution of home athletic events by providing excellent customer service, processing ticket transactions, assisting fans with ticketing questions, and helping ensure a positive game-day experience for students, families, alumni, and visiting fans.

Qualifications

• Must be a currently enrolled American University student eligible for student employment.
• Strong communication and interpersonal skills.
• Excellent customer service and a welcoming attitude.
• Basic computer skills and the ability to learn ticketing software.

Responsabilités

• Assist with ticket sales for AU home events, processing cashless transactions.
• Operate ticketing systems and help fans purchase, access, and redeem tickets.
• Provide friendly, professional service to students, faculty, staff, alumni, families.
• Answer questions on prices, seating, schedules, policies, and entry procedures.
• Assist with game-day ticket booth setup, organization, and closing.

Connaissances

Communication

Customer service

Attention to detail

Punctual

Teamwork

Formation

Enrolled AU student

Outils

Ticketing software

Point-of-sale

Description du poste

American University Athletics is seeking a motivated, customer-focused student worker to assist with ticket sales and ticketing operations for AU sporting events.

This position supports the successful execution of home athletic events by providing excellent customer service, processing ticket transactions, assisting fans with ticketing questions, and helping ensure a positive game-day experience for students, families, alumni, and visiting fans.