Student Assistant - FWS

University of South Florida; Town of Florida (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

University of South Florida is seeking a student worker to support package processing in the campus mail system. The role involves scanning packages with Received Digital software, assisting postal staff with deliveries to student mail centers, answering phones, and providing general customer service.

Qualifications include a current Federal Work Study award for 2026-2027 and proficiency in Microsoft Office and Adobe.

Qualifications

• Must have a current Federal Work Study (FWS) award for the 2026-2027 academic year.
• Experience with Microsoft applications and Adobe preferred.
• Strong customer service and administrative skills.

Responsibilities

• Scan packages using Received Digital software and process them.
• Assist postal representatives with package deliveries to student mail centers.
• Respond to telephone inquiries and provide customer service support.
• Maintain accurate package-processing procedures.
• Complete assigned operational, administrative, and special projects as directed.

Skills

Microsoft Office

Adobe

Job description

Job Description

Scan packages using Received Digital software, assist postal representatives with package deliveries to student mail centers, respond to phone calls and answer doors, and complete assigned projects.

Additional Information for Applicants

This position is subject to a Level 1 criminal background check.

Responsibilities

Essential responsibilities include scanning and processing packages using Received Digital software; assisting postal representatives with the delivery of packages to student mail centers; responding to telephone inquiries and providing customer service support; maintaining accurate package-processing procedures; and completing assigned operational, administrative, and special projects as directed.

Qualifications

Minimum Qualifications:

Applicant must have a current Federal Work Study (FWS) award for the 2026-2027 academic year to be considered for this position.

Applicants are asked to demonstrate proof of their FWS award by printing their “Award Overview” screen from OASIS.

• To access OASIS, log in to single sign-on at my.usf.edu > enter OASIS > choose “Financial Aid” from the menu > choose “My Award and Loan Information” > click the “Award Overview” tab > print this page. Note: This page will include the applicant’s loan, scholarship, and grant information. Please make sure your name and U Number are visible in the upper right-hand corner of the document when you print the document.

Preferred Qualifications: Proficiency in Microsoft applications and Adobe.

About Us

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF’s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA).

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.