Research Support Assistant

University of South Florida; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

University of South Florida is hiring for an in-person outreach/data-entry role based at 2 Tampa General Circle, Tampa, FL 33545. The position involves participant outreach, consent, survey administration, data entry, and chart review with attention to confidentiality and program documentation.

The ideal candidate will be comfortable communicating by phone, managing program records, and supporting enrollment procedures in accordance with protocols.

Qualifications

• Requires High School diploma or equivalent and 1 year of experience.
• Senate Bill 1310 related substitution guidance applies to education requirements.

Responsibilities

• Recruit and obtain consent from eligible participants in clinical and community settings.
• Explain program activities and enrollment procedures to participants.
• Send, distribute, and track participant surveys (NAS surveys).
• Serve as a point of contact for participants by phone.
• Conduct chart review and abstract relevant clinical information from EPIC.
• Enter, update, and maintain participant data in REDCap.
• Prepare, organize, and ship program supplies and materials.
• Participate in community outreach events and other program activities.
• Maintain compliance with confidentiality requirements.
• This is an in-person position based at 2 Tampa General Circle, Tampa, FL 33545.

Skills

Phone interviewing

Data entry

Attention to detail

Communication skills

REDCap

EPIC

Education

High School diploma or equivalent

Tools

REDCap

EPIC

Job description

Job Description

The role involves participant outreach, informed consent, survey administration, data entry, chart review, shipping supplies, and responding to participant questions and concerns. The ideal candidate is comfortable working in person, communicating by phone, and managing program documentation and data with attention to detail.

Position is grant funded

Position will require a level II Background check and drug screen.

Responsibilities

• Recruit and obtain consent from eligible participants in clinical and community settings, including the Tampa General Hospital- Women’s Center and designated outreach events.
• Explain the program activities and services to potential participants, answer questions, and support informed consent and enrollment procedures in accordance with program protocols.
• Send, distribute, and track participant surveys, including NAS surveys, and follow up with clients as needed to support completion.
• Serve as a point of contact for participants by phone, addressing questions, concerns, and routine program-related needs in a professional and timely manner.
• Conduct chart review and abstract relevant clinical information from the medical record (EPIC) as needed for program documentation and reporting.
• Enter, update, and maintain participant data in REDCap, ensuring accuracy, completeness, and confidentiality.
• Prepare, organize, track, and ship program supplies and materials to participants' locations as needed.
• Participate in community outreach events and other program activities as assigned.
• Maintain compliance with institutional, programmatic, and confidentiality requirements, including appropriate handling of participant information and study materials.
• Perform other related duties as assigned in support of program goals.
• This is an in-person position based at 2 Tampa General Circle, Tampa, FL 33545.

Qualifications

Requires High School diploma or equivalent and 1 year of experience. Higher education may substitute for the experience.

Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.

SB 1310: Substitution of Work Experience for Postsecondary Education Requirements

• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:

• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree

Related work experience may not substitute for any required licensure, certification, or registration

• required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.

• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

About Us

Working at USF.

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF.

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws:

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.