Student Assistant- Athletics Ticket Operations

University of South Florida; Town of Florida (NY); On-site; USD 16,000 - 23,000; Part time

Job summary

University of South Florida is seeking a part-time ticketing assistant to support USF Athletics events. You will handle ticket sales, will-call pickups, and guest inquiries using TM1, delivering accurate service in a fast-paced venue.

The role requires being a current USF student with a HS diploma, and may involve a Level 1 background check. Shifts range from 5 to 20 hours per week, starting at $14 per hour.

Qualifications

• HS graduate required.
• Current USF student status required.

Responsibilities

• Process ticket sales and will-call pickups with TM1, ensuring accuracy.
• Assist fans with ticket information, seating locations, and game day policies.
• Troubleshoot ticketing issues such as access problems or incorrect purchases in a professional manner.
• Operate computers, printers, and scanners for digital ticketing.
• Greet guests and help create a welcoming atmosphere at USF Athletics events.

Education

HS graduate

Current USF student

Tools

TM1 ticketing software

Job description

Responsibilities

• Process ticket sales and will-call pickups using ticketing software TM1 while ensuring accuracy and efficiency.
• Assist fans with general inquiries, including ticket information, seating locations, and game day policies.
• Address and troubleshoot any ticketing concerns, such as access issues or incorrect purchases, in a professional and courteous manner.
• Use computers, printers, and scanners to manage digital ticket transactions.

Greet guests with a friendly demeanor and help create a welcoming atmosphere at USF Athletics events

$14/hr for 5-20 hours/wk

Qualifications

Minimal Qualifications: HS graduate; current USF student

Level 1 Criminal Background check is required

About Us

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF’s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.