Student Assistant

California Franchise Tax Board; Sacramento (CA); On-site; USD 35,000 - 48,000; Part time

Job summary

California Franchise Tax Board in Sacramento is seeking a Student Assistant to provide administrative support across multiple tax-related teams. You will assist with mail handling, supply orders, document processing, and data entry while gaining exposure to PIT and BE law processes.

The role is office-based, with a focus on accuracy, confidentiality, and reliable task completion. Ideal candidates are pursuing a degree in a related field, capable of handling sensitive information, and eager to

Qualifications

• Experience using Microsoft Office products effectively, including Word, Excel, Outlook, Teams, and/or SharePoint.
• Effective written and verbal communication skills.
• Basic typing and data-entry skills.
• Basic research or information-gathering skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to review documents for completeness and accuracy.
• Reliability and ability to follow through on assigned tasks.
• Ability to prioritize work daily.
• Positive attitude and willingness to support program needs.

Responsibilities

• Handle mail letters and bundle outgoing mail.
• Place supply orders and assist with photocopying, printing, scanning, and scribing.
• Support Business Entities Collections and Field Collections units as needed.
• Assist with scheduling appointments and maintaining statistical reports.
• Assist in the Decedent Program with categorizing cases and updating records.
• Proctoring and basic administrative duties as assigned.

Skills

MS Office

Communication

Typing

Research

Confidentiality

Document review

Reliability

Prioritization

Positive attitude

Tools

Microsoft Office

SharePoint

Teams

Outlook

Job description

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Are you currently pursuing a degree in tax, business administration, or a related field? We are looking for motivated students who are eager to learn and develop new skills. As part of our team, you will gain hands on experience in both Personal Income Tax (PIT) law and Business Entities (BE) law, while building valuable administrative and analytical abilities. Your work directly supports the Franchise Tax Board’s (FTB) mission to help Californians meet their tax obligations and fund essential statewide programs.

About the Job:

Under the close supervision of an Administrator I, the student will perform support duties such as: mail letters, bundle outgoing mail, placing supply orders, photocopying, printing, scanning, scribing and proctoring. In addition to these activities, the student assistant will perform a variety of duties in support of Business Entities Collections, Field Collections, Business Transfers, Offer in Compromise, or the Decedent Program outlined below.

Business Entities Collections:

This position will support our reactive collection units to meet collection and customer service goals. The student will also assist specialized teams by organizing, categorizing, and assigning incoming faxes. The student will also complete incoming tax computation requests and send letters to businesses.

Field and Complex Account Collection Bureau:

This position will perform a variety of duties to support the Northern Region Collection and Public Counter Teams to meet the Field and Complex Account Collection and customer service goals, including but not limited to: assisting public counter staff with the least complex account transactions, scheduling appointments and maintaining statistical reports.

Business Transfers:

This position will evaluate and identify the sale of a business or assets of the business using FTB systems. Additionally, the student will analyze routine collection accounts to determine appropriate collection actions.

Offer in Compromise (OIC):

This position will screen Offer in Compromise applications, prepare and mail letters, maintain case logs, and evaluate some OIC requests.

Decedent Program:

This position provides a wide variety of services in support of the Decedent Program including but not limited to: categorizing "No Probate" cases, updating death certificates, and processing incoming and outgoing mail.

Position(s) is located in the following office location:

• Sacramento (central and/or field office)

Additional positions may become available (RPA 2627-00251, 2627-00296 & 2627-00320).

You will find additional information about the job in the Duty Statement.

Position Details

Job Code #:

JC-529656

Position #(s):

564-929-4870-XXX

Working Title:

Student Assistant

Classification:

STUDENT ASSISTANT

$3,167.00 - $3,480.00 A

$3,389.00 - $3,724.00 B

$3,623.00 - $3,988.00 C

$3,878.00 - $4,268.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

In Office

Job Type:

Student Assistant

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• Experience using Microsoft Office products effectively, including Word, Excel, Outlook, Teams, and/or SharePoint
• Effective written and verbal communication skills
• Basic typing and data-entry skills
• Basic research or information-gathering skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Ability to review documents for completeness and accuracy
• Reliability and ability to follow through on assigned tasks
• Ability to prioritize work daily
• Positive attitude and willingness to support program needs

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:
Classification & Hiring Unit
[phone]

Hiring Unit Contact:
Jenna Shaw
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Reasonable Accommodation Unit
[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 9/14/2026