Student Aide- Computer Lab Aide

Harper College; Palatine (IL); On-site; USD 12,398 - 20,664; Part time

Job summary

Harper College in Palatine, IL seeks a student aide to staff the computer lab front desk, assisting students and staff with login, software location and printing tasks.

Ideal candidates are Harper students who can work independently, resolve issues, and provide friendly customer service while coordinating with IT to report hardware or software problems.

Qualifications

• Must be a registered Harper student with a minimum of 6 credit hours.
• Ability to work independently and resolve issues and problems as they arise.
• Customer service experience helpful.

Responsibilities

• Assist students and staff with logging in, locating software and printing.
• Work with the Service Desk and IT to report any issues with hardware and software.
• Resolve questions or problems as they arise in a customer service role at a front desk.

Skills

Independent work

Customer service

Education

Registered Harper student with 6+ credit hours

Job description

Qualifications

Must be a registered Harper student with a minimum of 6 credit hours. Ability to work independently and resolve issues and problems as they arise. Customer service experience helpful.

Job Description

This is a student aide position working at the front desk of a computer lab, assisting students and staff as needed.

Responsibilities

Assist students and staff with logging in, locating software and printing. Work with the Service Desk and IT to report any issues with hardware and software. Resolve questions or problems as they arise, in this customer service role at a front desk.

Job Info

• Job Identification 231072
• Job Category Office Support
• Posting Date 07/08/2026, 09:04 PM
• Locations 1200 W Algonquin Road, Palatine, IL, 60067, US
• Job Schedule Part time
• Salary Range 15.00
• Grant-funded position? No
• Salary Account Number 0001-8080-231-5108001