Student Affairs/Admissions - Receptionist

The Lake Erie College Of Osteopathic Medicine; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages and benefits

Job summary

The Lake Erie College Of Osteopathic Medicine is looking for an Admissions Representative. In this role, you will advise prospective students on their applications and assist with all related documentation.

Your responsibilities will include responding to inquiries, conducting campus tours, and supporting various college events. Candidates should possess a high school diploma, excellent communication skills, and the capability to work collaboratively. An Associate's or Bachelor's degree along with relevant experience is preferred.

Qualifications

• Must have excellent writing, organizational, interpersonal, and communication skills.
• Good analytical and problem‑solving skills.
• Knowledge of principles and practices of organization and records management.

Responsibilities

• Advise prospective students for admission to LECOM.
• Process application documents and materials.
• Update applicant files and notify students of application status.

Skills

Excellent writing skills

Organizational skills

Interpersonal skills

Good analytical skills

Customer service skills

Flexibility in workflow

Computer literacy (Word, Excel)

Education

High school degree or equivalent

Associate's or Bachelor’s degree

Job description

Student Affairs/Admissions - Receptionist

The Admissions Representative is responsible for advising prospective students for admission to LECOM and for the collection/processing of all application documents and materials.

Key Responsibilities

• Respond to various communication inquiries regarding the admissions process.
• Assist with processing all applications and matriculation fees.
• Assist with processing various AACOMAS, AADSAS, PharmCAS, MMS, and School of Health Services Administration application information, supplemental applications and supporting documentation.
• Update various applicant files and notify students of application status.
• Assist with the planning and implementation of on‑campus events related to admissions: On‑Campus Day, LECOM events, orientation and the like.
• Schedule and conduct campus tours.
• Participate in the Applicant Interview process, including greeting applicants, assisting with presentations, etc.
• Assist Admissions Committee on recording decisions and informing applicants of post‑interview decisions.
• Assist in processing all applications for the Institutional Programs.
• Keep current accurate records of accepted applicants entering in new class including all demographics.
• Participate in various annual college events: Commencement, White Coat Ceremony, Hospital Day, On‑Campus Day, Orientation and Open Houses.
• Support Admissions Representatives in all Programs.
• Assist incoming students with Matriculation Packet, and assure its completion.
• Serve as backup support to College Receptionist, on an as‑needed basis.
• Provide student affairs support service for enrolled students.
• Work with Directors of Graduate Studies Program and related faculty on testing and examinations.
• Contribute to overall student success and participate in student events, including, but not limited to White Coat Ceremony and Commencement.
• Contribute directly to the mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction.
• Be a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach (with approval of Administration during working hours).
• Other duties as required / needed to maintain an efficient and effective Department.

Knowledge, Skills, Abilities and Personal Characteristics

• Must have excellent writing, organizational, interpersonal, and communication skills.
• Good analytical and problem‑solving skills.
• Knowledge of principles and practices of organization, planning, records management and general administration.
• Ability to communicate effectively.
• Ability to follow oral and written instructions.
• Must exhibit flexibility and be able to perform successfully when challenged by changing workflow priorities.
• Must have excellent customer service skills.
• Must be able to gain and maintain confidence and cooperation of faculty, administration, and students.
• Must be proficient in the use of personal computers, audio/visual equipment, computer programs such as Word, Excel, Outlook and Internet access; fax machine; photocopier; telephone; other office equipment.
• Be able to be flexible to accept other duties needed/assigned for the Institution’s needs.
• Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations.
• Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM.
• Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.
• Strong communication skills are essential as well as computer literacy (Word, PowerPoint and Excel) and accurate data entry skills.
• Excellent organizational skills must be accurate and attentive to detail.
• Must be trained and certified on the Institutional Data System, Jenzabar. Knowledgeable of Microsoft Office Suite.
• General knowledge of or ability to learn Medical / Pharmacy / Dental Terminology and prior student interaction.

Minimum Qualifications

Education and experience equivalent to: a high school degree or equivalent required. Associates and/or Bachelor's degree with a minimum of one (1) year employment experience at a postsecondary educational institution preferred. Educational experience or teaching experience welcome.

LECOM offers competitive wages and benefits. EEO/AA/M/F/Vets/Disabled