Administrative Assistant / Receptionist

Lake Erie College of Osteopathic Medicine; City of Elmira (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

The Lake Erie College of Osteopathic Medicine in Elmira, NY is seeking an Administrative Assistant/Receptionist to manage front desk duties and provide administrative support to faculty and staff. The role offers an expected salary range of $18-21 per hour, with emphasis on confidentiality and professional interaction with students and visitors.

Responsibilities include answering calls, greeting visitors, coordinating events, managing mail, and supporting clerical tasks while maintaining FERPA

Qualifications

• Education and experience equivalent to a high school diploma or GED is required.
• Associate or Bachelor's degree is preferred.
• Two to three years of work experience in business, industry or higher education preferred.
• Strong MS Office skills and accurate data entry are essential.
• Excellent organization, typing speed, and confidentiality are required.

Responsibilities

• Promotes and preserves the mission of LECOM.
• Answers incoming calls and routes them appropriately; take messages as needed.
• Greets visitors, records them in the visitor log, and directs to destination.
• Assist with special events and coordination of supplies and mail.
• Proctors exams and notifies staff of absences.
• Maintain FERPA confidentiality and professional conduct.

Skills

MS Office Suite

Data entry

Typing 65 wpm

Org. skills

Written and verbal communication

Attention to detail

Education

High school diploma or GED

Associate's degree

Bachelor's degree

Tools

MS Office Suite

Job description

JOB SUMMARY

The Administrative Assistant/Receptionist is responsible for the duties of the front desk and provides additional administrative support to faculty and staff. The expected salary range for this position is between $18-21 per hour.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES

• Promotes and preserves the mission of LECOM;
• Answers incoming calls. Routes calls promptly and correctly to the proper staff member or to voicemail; correctly and politely takes messages when necessary.
• Greets visitors in a friendly, welcoming and professional manner, records them in visitor’s log, and directs them to their proper destination.
• Assists as necessary with special events (i.e. registration, white coat ceremony, interviews, etc.)
• Coordinates ordering, receiving, stocking and distribution of office supplies.
• Manages outgoing mail and receives incoming mail/packages, sorts and distributes as appropriate. Coordinates pick-up and delivery of express mail services.
• Assists with other clerical duties such as filing/copying/scanning/faxing as needed.
• Responsible for notifying appropriate faculty and staff of student call-offs and/or scheduled absences.
• Proctors exams as needed.
• Communicates promptly and efficiently with students, faculty and staff when required to do so.
• Acts as departmental representative with faculty, staff, students, and visitors in a professional, friendly manner.
• Maintains FERPA / confidentiality concerning student information/grades and their security in accordance with applicable law and Institutional Policy and Procedure.
• Maintains professional appearance and pleasant demeanor at all times.
• Participates in designated Institutional activities.
• Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
• Participate in scholarly activity so to enrich and broaden the student learning experience;
• Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
• Other duties as needed /assigned by the Vice President and/or his/her designee to maintain efficient and effective daily operations.

KNOWLEDGE, SKILLS, AND ABILITIES

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Strong computer literacy with MS Office Suite (Word, PowerPoint, Excel...etc.) and accurate data entry skills;
• Excellent organizational skills;
• Maintaining an established work schedule;
• Ability to be self-reliant and follow instructions;
• Possess a typing speed of at least 65 wpm with a high degree of accuracy;
• Ability to create, take dictation, or transcribe documents;
• Expertise in typing/composing, editing and submitting surveys, reports, letters, memos, etc., via regular mail, certified mail, e‑mail, Federal Express, or fax.
• Capable of assuming responsibility; initiating appropriate action; and maintaining confidentiality;
• Possess excellent grammar, writing and proofreading skills;
• Experience in using various office equipment, i.e. copier, fax, scanner, etc.;
• Ability to work in a fast paced environment that requires multitasking;
• Effectively using interpersonal and communications skills including tact and diplomacy;
• Effectively using organizational and planning skills, including, but not limited to, attention to detail and follow-through;
• Assessing and prioritizing multiple tasks, projects, and demands;
• Maintaining confidentiality of work related information and materials;
• Establishing and maintaining effective working relationships;
• The ability to accept work requests from other managers and supervisors in a respectful and cooperative manner and to independently answer such requests;
• The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
• The ability to devote full attention and energy to the important work of LECOM in a timely fashion; and
• Be able to be flexible to accept other duties needed/assigned for the Institution’s needs.

MINIMUM QUALIFICATIONS

Education and experience equivalent to: a high school diploma, GED or equivalent is required. An Associate or Bachelor's Degree is preferred. A minimum of two (2) to three (3) years work experience in a business, industry or higher education environment is preferred.

The Lake Erie College of Osteopathic Medicine offers challenging, enjoyable, and rewarding positions as faculty and staff at our campuses in Erie and Greensburg, Pennsylvania; Elmira, New York; and Bradenton, Florida.

Each employee contributes directly to LECOM's growth and success and takes pride in being a member of the LECOM family. Employees embrace the osteopathic principles of compassionate and caring primary health care and serve as professional role models for LECOM students.

We are very excited to welcome you to our vibrant and engaging work culture, where you can grow, develop, and share your talents. We look forward to your personal contribution to LECOM's mission of excellence in education, research, clinical care, and community service. You will find that we provide a highly productive and energetic workplace, with unlimited opportunities for personal satisfaction and career advancement. We are confident that you will agree that LECOM is a great place to work!

LECOM offers competitive wages and benefits. EEO/AA/M/F/Vets/Disabled

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