Student Advisor & Outreach Coordinator - CS/IT

James Madison University; Harrisonburg (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

James Madison University in Harrisonburg, VA seeks a full-time Student Advisor and Outreach Coordinator for Computer Science and Information Technology to support undergraduate students through developmental advising, proactive retention initiatives, and coordinated outreach.

You will work with department leadership, faculty, ambassadors, and campus partners to enhance student success and engagement, using data to drive improvements.

Qualifications

• Bachelor's degree required.
• Experience advising undergraduate students or related setting.
• Ability to work independently and with others.
• Ability to handle confidential information and follow protocols.
• Familiarity with office tech and data reporting systems.
• Commitment to access, belonging, and student success for diverse backgrounds.

Responsibilities

• Provide developmental academic advising to CS and IT students.
• Help students develop academic plans addressing requirements.
• Participate in transfer-advising, orientation, and other programs.
• Monitor progress, perform proactive outreach, coach students.
• Support students facing academic difficulty with improvement plans.
• Coordinate IT Ambassador Program and related outreach activities.
• Plan prospective-student outreach and events for recruitment.
• Identify and attend local and regional recruiting events.

Skills

Communication skills

Confidentiality handling

Organizational skills

Team collaboration

Education

Bachelor's degree

Master's degree (preferred)

Tools

Office software

Data tools (Excel)

CMS Cascade

Student-information systems

Job description

James Madison University in Harrisonburg, VA seeks a full-time Student Advisor and Outreach Coordinator for Computer Science and Information Technology to support undergraduate students through developmental advising, proactive retention initiatives, and coordinated outreach.

You will work with department leadership, faculty, ambassadors, and campus partners to enhance student success and engagement, using data to drive improvements.