Student Advising Front Desk Specialist I

Salt Lake Community College (UT); Murray (UT); On-site; USD 17,000 - 25,000; Part time

Job summary

Salt Lake Community College Academic Advising is seeking a part-time receptionist to greet guests, answer calls, and assist students in scheduling appointments with advisors. The role requires a friendly, professional demeanor and the ability to triage inquiries and refer students to campus resources.

Minimum qualifications include a high school diploma or GED and at least one year of customer service in an office setting; higher education receptionist experience is a plus.

Qualifications

• High School graduate or GED required; one year of customer service in an office.
• Experience as a receptionist in higher education is preferred.
• Must be approved through the Financial Aid Federal Work-Study Program.

Responsibilities

• Provide warm, welcoming environment at Academic Advising front desk.
• Assist with scheduling appointments and directing students to advisors.
• Triage and refer students to campus resources as needed.
• Notify advisors of demand for services and manage crowd flow.
• Access information to answer FAQs via the A-Z index and Advising site.
• Flexible with work hours during peak periods and coverage needs.
• Other duties as assigned.

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Salt Lake Community College Academic Advising is seeking a part-time receptionist to greet guests, answer calls, and assist students in scheduling appointments with advisors. The role requires a friendly, professional demeanor and the ability to triage inquiries and refer students to campus resources.

Minimum qualifications include a high school diploma or GED and at least one year of customer service in an office setting; higher education receptionist experience is a plus.