Student Accounts Specialist (Work-Study)

Ivy Tech Community College; Indianapolis (IN); On-site; USD 17,000 - 24,000; Part time

Job summary

Ivy Tech Community College in Indianapolis seeks a Student Accounts Federal Work Study Assistant to support the Student Accounts team. You will handle document management, account review, reporting, and campus outreach while handling sensitive information under FERPA guidelines.

Responsibilities include processing mail, preparing invoices, and logging actions with supervisory review. Requires basic Office skills and reliable attention to detail in a collaborative environment.

Qualifications

• FAFSA on file demonstrating financial need.
• Maintain an aid-eligible SAP status.
• Maintain at least 1 credit hour of enrollment in eligible courses.

Responsibilities

• Scan and organize incoming mail and documentation for processing.
• Create PDF invoice packets and prepare supporting documentation.
• Review student account data for completeness and accuracy.
• Assist with adding MC holds under established procedures.
• Process refund time outs and log information with supervisory approval.
• Support communications and outreach to campus personnel regarding reports.
• Maintain accurate records and perform other administrative duties as assigned.
• Adhere to FERPA and confidentiality requirements when handling student records.

Skills

Professionalism

Confidentiality

Microsoft Office

Organizational skills

Communication skills

Independence

Education

FAFSA on file

SAP status

Enrollment in courses (1 credit hour)

Tools

Microsoft Office

Job description

Ivy Tech Community College in Indianapolis seeks a Student Accounts Federal Work Study Assistant to support the Student Accounts team. You will handle document management, account review, reporting, and campus outreach while handling sensitive information under FERPA guidelines.

Responsibilities include processing mail, preparing invoices, and logging actions with supervisory review. Requires basic Office skills and reliable attention to detail in a collaborative environment.