Student Accounts Officer

South College; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

South College in Orlando, FL seeks an accounts/payments professional to manage student accounts, invoices, and payments. Responsibilities include issuing tuition invoices, reconciling payments, processing institutional aid, and responding to student inquiries.

Strong communication and accuracy in a fast-paced higher-education environment are required. The ideal candidate will have an Associate or Bachelor’s degree in Accounting or related field and experience in accounting or administrative

Qualifications

• Incomplete or missing tuition/account balance will be flagged and investigated.
• Strong numerical and analytical skills with accuracy in data entry.

Responsibilities

• Issue tuition and fees invoices to students and departments.
• Ensure accuracy of student accounts and cash payments.
• Process student payments and NSF fees as applicable.
• Process institutional aid and credits as needed.
• Perform mid-month and end-of-month reconciliations.
• Monitor past due accounts and send reminders via calls, texts, and emails.
• Respond to student and parent inquiries about accounts and payments.
• Explain fees, payments, and policies to students.
• Set up and manage installment payment plans.
• Track and reconcile students’ accounts to ensure accuracy.

Skills

Accounts receivable

Cash handling

Attention to detail

Education

Associate or Bachelor’s degree in Accounting/Finance/Business Admin

Job description

Description

Essential Duties and Responsibilities:

• Generate and send tuition and fees invoices


• Ensure accuracy of student accounts cash payments


• Process student payments/charge NSF fees


• Process institutional aid


• Preform mid-month and end of month reconciliation


• Monitor past due cash payments and send reminders, via, call, text and emails


• Respond to student and parent inquires about accounts and payments


• Explain fees, payments, and policies


• Set up and manage installment payments


• Track students accounts


• Complex Cognitive activities


• Advanced verbal and written communication often in stressful situations involving students or co-workers


• Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace

Requirements

Education

• Associate or bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent combination of education and relevant experience will be considered.

Experience

• Experience in Accounting or administrative role.