Student Accessibility Services Specialist

JMU Office of Disability Services; Harrisonburg (VA); On-site; USD 48,000 - 50,000; Full time

Job summary

The James Madison University Office of Disability Services seeks an Administrative and Professional Faculty member to assess requests for accommodations, determine eligibility, and coordinate services for students with disabilities. You will manage intake, registrations, and timely responses while collaborating with campus partners.

Maintain accurate records, support housing and dining accommodations, and contribute to process improvements.

Qualifications

• Master's degree (or nearing completion within 6 months) in a field such as higher education, counseling, psychology, social work, or related discipline.
• Strong written, verbal, and interpersonal communication; ability to consult effectively with diverse stakeholders.
• Excellent organizational skills with the ability to manage multiple student cases and maintain confidential records.

Responsibilities

• Assess requests for disability accommodations and determine eligibility.
• Facilitate the interactive process with students seeking accommodations.
• Provide intake consultations and registrations for services.
• Identify and develop appropriate academic accommodations and supports.
• Maintain accurate, confidential records of services and decisions.
• Collaborate with university units to coordinate accommodations and services.
• Support housing and dining accommodation coordination.
• Contribute to process improvements and departmental operations.

Skills

Analytical skills

Written communication

Verbal communication

Interpersonal skills

Consultation skills

Records management

Technology proficiency

Collaboration

Policy interpretation

Education

Master's degree in a related field

Tools

CRM systems

Databases

Office software

Job description

The James Madison University Office of Disability Services seeks an Administrative and Professional Faculty member to assess requests for accommodations, determine eligibility, and coordinate services for students with disabilities. You will manage intake, registrations, and timely responses while collaborating with campus partners.

Maintain accurate records, support housing and dining accommodations, and contribute to process improvements.