Accessibility & Inclusion Specialist — Higher Education

James Madison University; Harrisonburg (VA); On-site; USD 48,000 - 50,000; Full time

Job summary

James Madison University is seeking an Accessibility Specialist within the Office of Disability Services to provide individualized assessment, interactive process facilitation, and coordination of accommodations across academic and housing contexts.

The role emphasizes collaboration with campus partners, maintaining confidential case records, and supporting accessibility initiatives. A Master’s degree is required, with strong communication and organizational skills essential for success.

Qualifications

• Master's degree (or attaining within 6 months) in higher education, counseling, rehabilitation counseling, psychology, social work, special education, student affairs, disability studies, or a related field.
• Written, verbal, interpersonal, and consultation skills with the ability to communicate effectively with diverse constituents.
• Organizational skills and ability to manage multiple priorities, deadlines, and student cases simultaneously.
• Attention to detail and ability to maintain accurate and confidential records.
• Demonstrated ability to adhere to established policies, procedures, and professional standards.
• Demonstrated ability to learn, apply, and effectively utilize technology systems and software applications.
• Commitment to accessibility, Universal Design, and student-centered practices.

Responsibilities

• Direct student services including intake, registration for services, and accommodations.
• Collaborate with university units to coordinate accommodations and services.
• Maintain accurate records of disability services reviews, decisions, and communications.
• Support ongoing department operations and continuous improvement of accommodation services.

Skills

Communication

Organization

Multitasking

Attention to detail

Confidentiality

Technology skills

Accessibility

Collaboration

Education

Master's degree in higher education, counseling, rehabilitation counseling, psychology, social work, special education, student affairs, disability studies, or a related field

Job description

James Madison University is seeking an Accessibility Specialist within the Office of Disability Services to provide individualized assessment, interactive process facilitation, and coordination of accommodations across academic and housing contexts.

The role emphasizes collaboration with campus partners, maintaining confidential case records, and supporting accessibility initiatives. A Master’s degree is required, with strong communication and organizational skills essential for success.