Student Accessibility Services and Testing Center Specialis

Thisiscny; City of Syracuse (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Thisiscny is seeking a Student Accessibility Services and Testing Center Specialist to oversee the university’s Testing Center and accommodated testing services. You will coordinate testing across colleges, ensure ADA/504 compliance, and protect confidential student information.

The role requires strong organizational, leadership, and problem‑solving skills, with the ability to work independently in a high‑volume, compliance‑driven environment. Occasional director duties may be asked.

Qualifications

• Bachelor's degree and two years of related experience.
• Experience in a higher education or student support environment.
• Strong organizational, administrative, and communication skills.

Responsibilities

• Oversee Testing Center operations and accommodated testing services.
• Serve as liaison among faculty, students, Student Disability Services, and academic departments.
• Ensure ADA/504 compliance and maintain academic integrity.
• Develop and implement operational procedures for testing services.
• Administer the Accommodate case management system and train testing personnel.
• Establish scalable systems to support growth and manage confidential student information.
• May step in for director as needed and assist with data collection and records management.

Skills

Organizational skills

Administrative skills

Communication skills

Discretion with confidential info

Education

Bachelor's degree

Tools

Accommodate case management system

Job description

Job Summary:

The Student Accessibility Services and Testing Center Specialist is responsible for the strategic oversight, coordination, and daily management of the University's Testing Center and accommodated testing services. This position ensures the delivery of accessible, secure, equitable, and legally compliant testing accommodations for students with disabilities across all colleges within the University. The Specialist serves as the primary resource and liaison among faculty, students, Student Disability Services, and academic departments to facilitate testing accommodations, maintain academic integrity, and ensure compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and institutional policies. The position is responsible for developing and implementing operational procedures, coordinating testing services across multiple colleges, administering the Accommodate case management system, training testing personnel, and establishing scalable systems to support the continued growth of testing services. May be asked to step in for director as needed, and will assist with data collection and records management. This role requires a high degree of independent judgment, problem-solving, technical proficiency, and operational leadership to manage complex accommodation requests, oversee confidential student information, respond to emerging student concerns, and maintain effective service delivery in a high-volume, compliance-driven environment.

Minimum Qualifications:

Bachelor's degree and two years of related experience. Experience in a higher education or student support environment. Knowledge Skills and Abilities: Strong organizational, administrative, and communication skills Ability to manage complex scheduling and high-volume operations with attention to detail Ability to handle confidential information with discretion

Preferred Qualifications:

Experience working with disability services or testing accommodations Familiarity with ADA and Section 504 regulations Experience with assistive technologies and accessible testing environments

Work Days:

Primary hours of 8:30am - 4:30pm; Occasional availability between 7am - 6pm for special circumstances.

Message to Applicants:

Salary: Commensurate with experience

Recruitment Office: Human Resources