Stuart #75 Host

Flanigan's Enterprises, Inc.; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance - Medical & Dental

401K Plan - Immediate Eligibility

Shift meals 50% off

Job summary

Flanigan's Enterprises, Inc. is seeking a friendly host/hostess to greet guests with a warm smile, seat guests efficiently, and manage the wait list in a fast-paced dining environment.

You will escort guests to tables, answer questions, maintain a tidy foyer, and coordinate with the team to ensure a smooth dining experience. This role requires good English communication and the ability to stand for long periods.

Qualifications

• Guest-facing role requiring excellent communication and a warm presence.
• Must be able to stand, walk, and reach for long periods.
• Basic math for seating and time management.
• Must pass Florida Responsible Vendor and food safety certification.

Responsibilities

• Greet guests and manage the seating flow.
• Maintain foyer and host station neat and stocked.
• Answer phones and direct guests.
• Escort guests to tables and manage wait list.
• Conclude visits with a positive farewell.
• Assist with shift changes and sidework.
• Uphold cleanliness of restrooms and common areas.
• Lift up to 50 lbs.

Skills

Friendly demeanor

Excellent communication

English proficiency

Job description

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off