STRTP Program Supervisor: Trauma‑Informed Care Leader

Paycom - ATS; Eureka (CA); On-site; USD 72,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Redwood Community Services, Inc. in Eureka, CA seeks a Program Supervisor for a Short-Term Residential Therapeutic Program (STRTP) to oversee daily operations and ensure trauma-informed, compliant youth care.

You will lead direct care staff, coordinate with clinical teams, manage documentation and budgets, and drive continuous quality improvement while maintaining safety and regulatory standards.

Qualifications

• Bachelor's degree from four-year college or university preferred; or an AA with 1-2 years’ experience; or 3-4 years’ related experience.
• Minimum of 2–3 years of experience in a residential or STRTP setting.
• Prior supervisory or leadership experience.
• Demonstrated knowledge and experience with MARs, SIRs, SCARs, and regulatory compliance (CCL and DHCS).
• Strong communication and collaboration with multidisciplinary teams.

Responsibilities

• Ensure full compliance with all applicable regulations and standards, including Community Care Licensing and Department of Health Care Services requirements.
• Oversee accurate and timely completion of all program documentation (e.g., MARs, incident reports, required regulatory filings) and maintain audit readiness.
• Monitor daily program operations, staffing, and schedules to ensure adequate coverage, compliance with ratios, and efficient use of resources.
• Supervise, train, and support staff, including hiring, onboarding, performance management, and ongoing professional development.
• Facilitate staff meetings and provide coaching on trauma-informed care, behavior management, and de-escalation techniques.
• Support implementation of individualized treatment plans and collaborate with clinical teams, including therapists, psychiatrists, and external service providers.
• Maintain a safe, structured, and therapeutic environment for youth in care.
• Oversee program budgets, financial tracking, and required administrative reporting to leadership.
• Coordinate with external partners (e.g., social workers, Child and Family Teams) and participate in interagency meetings.
• Evaluate program effectiveness, address complaints, and implement continuous quality improvement initiatives.
• Ensure compliance with safety procedures, inspections, and required reporting.
• Perform additional duties as needed to support effective operation of the STRTP program.

Education

Bachelor's degree

Associate degree

Job description

Redwood Community Services, Inc. in Eureka, CA seeks a Program Supervisor for a Short-Term Residential Therapeutic Program (STRTP) to oversee daily operations and ensure trauma-informed, compliant youth care.

You will lead direct care staff, coordinate with clinical teams, manage documentation and budgets, and drive continuous quality improvement while maintaining safety and regulatory standards.