Program Supervisor - STRTP

Paycom - ATS; Eureka (CA); On-site; USD 72,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Redwood Community Services, Inc. in Eureka, CA seeks a Program Supervisor for a Short-Term Residential Therapeutic Program (STRTP) to oversee daily operations and ensure trauma-informed, compliant youth care.

You will lead direct care staff, coordinate with clinical teams, manage documentation and budgets, and drive continuous quality improvement while maintaining safety and regulatory standards.

Qualifications

• Bachelor's degree from four-year college or university preferred; or an AA with 1-2 years’ experience; or 3-4 years’ related experience.
• Minimum of 2–3 years of experience in a residential or STRTP setting.
• Prior supervisory or leadership experience.
• Demonstrated knowledge and experience with MARs, SIRs, SCARs, and regulatory compliance (CCL and DHCS).
• Strong communication and collaboration with multidisciplinary teams.

Responsibilities

• Ensure full compliance with all applicable regulations and standards, including Community Care Licensing and Department of Health Care Services requirements.
• Oversee accurate and timely completion of all program documentation (e.g., MARs, incident reports, required regulatory filings) and maintain audit readiness.
• Monitor daily program operations, staffing, and schedules to ensure adequate coverage, compliance with ratios, and efficient use of resources.
• Supervise, train, and support staff, including hiring, onboarding, performance management, and ongoing professional development.
• Facilitate staff meetings and provide coaching on trauma-informed care, behavior management, and de-escalation techniques.
• Support implementation of individualized treatment plans and collaborate with clinical teams, including therapists, psychiatrists, and external service providers.
• Maintain a safe, structured, and therapeutic environment for youth in care.
• Oversee program budgets, financial tracking, and required administrative reporting to leadership.
• Coordinate with external partners (e.g., social workers, Child and Family Teams) and participate in interagency meetings.
• Evaluate program effectiveness, address complaints, and implement continuous quality improvement initiatives.
• Ensure compliance with safety procedures, inspections, and required reporting.
• Perform additional duties as needed to support effective operation of the STRTP program.

Education

Bachelor's degree

Associate degree

Job description

Job Title: Program Supervisor - STRTPDepartment: Short-Term Residential Treatment ProgramLocation: Eureka, CAStatus: Full-Time/Exempt/SalaryHours: 40 hours per weekSalary: $72,072.00-$77,968.80 annually (DOE) Additional Differential Must QualifyOpen Date: September 18, 2026Close Date: Open until filledPay Differentials Offered (must qualify through testing or verification):Language Translation - Bi-cultural Spanish: $1.00 per hourBimodal Bilingualism - ASL Sign Language: $1.00 per hourBimodal Multilingualism - ASL Sign Language: $2.00 per hourOverview: The STRTP Complex Care Supervisor is responsible for overseeing the daily operations of a Short-Term Residential Therapeutic Program (STRTP) serving youth with complex behavioral and mental health needs. This role ensures the delivery of trauma-informed, therapeutic care while maintaining compliance with all regulatory requirements. The Supervisor provides leadership, guidance, and oversight to direct care staff and ensures the program operates safely, effectively, and in alignment with agency standards.Key Responsibilities:Ensure full compliance with all applicable regulations and standards, including Community Care Licensing and Department of Health Care Services requirements.Oversee accurate and timely completion of all program documentation (e.g., MARs, incident reports, required regulatory filings) and maintain audit readiness.Monitor daily program operations, staffing, and schedules to ensure adequate coverage, compliance with ratios, and efficient use of resources.Supervise, train, and support staff, including hiring, onboarding, performance management, and ongoing professional development.Facilitate staff meetings and provide coaching on trauma-informed care, behavior management, and de-escalation techniques.Support implementation of individualized treatment plans and collaborate with clinical teams, including therapists, psychiatrists, and external service providers.Maintain a safe, structured, and therapeutic environment for youth in care.Oversee program budgets, financial tracking, and required administrative reporting to leadership.Coordinate with external partners (e.g., social workers, Child and Family Teams) and participate in interagency meetings.Evaluate program effectiveness, address complaints, and implement continuous quality improvement initiatives.Ensure compliance with safety procedures, inspections, and required reporting.Perform additional duties as needed to support effective operation of the STRTP program.Education and/or ExperiencePreferably Bachelor's degree (BA) from four-year college or university; Associate degree (A.A.) with one to two years’ experience; or three to four years’ related experience and/or training; or equivalent combination of education and experience.Minimum of 2–3 years of experience in a residential or STRTP settingPrior supervisory or leadership experienceDemonstrated knowledge and experience with MARs, SIRs, SCARs, and regulatory compliance (CCL and DHCS)Experience managing employee schedules and program operationsStrong ability to communicate and collaborate with multidisciplinary teams and external partnersKnowledge of trauma-informed care, crisis intervention, and behavioral management strategiesStrong leadership, organizational, and communication skillsConditions of Employment:May work across all agency programs as needed.Occasional flexible work schedule required to meet individual client needs.Must possess a valid CA Driver’s License, current auto insurance, and a clean DMV printout (no more than 3 points).Must pass a clear background check with DOJ, CACI, FBI, CCL.CPR and First Aid Certified.TB Exam and Physical at the time of employment.Driving Requirement:This position requires the use of a personal vehicle for business purposes and on-call rotation.Other Requirements: Driving is a required function of this position. Employees must use a personal vehicle that meet all agency requirements, including maintaining liability insurance that meets or exceeds state requirements.Employees are responsible for ensuring the timely renewal of their vehicle insurance policies and providing updated documentation to the agency to remain in good standing and compliant with position requirements.Training Provided: RCS provides an in-depth onboarding and training orientation, which includes CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, Collaborative Problem Solving, introductions to all RCS departments, and other valuable trainingsBenefits: Comprehensive benefits package available.To Apply:Please visit our website at Redwood Community Services to apply or learn more about our values and services.Redwood Community Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of its workforce.