Streets & Parks Administrative Specialist

City of Northfield (MN); Northfield (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

The City of Northfield (MN) is seeking an Administrative Support Assistant under the supervision of the Streets & Parks Manager. You will handle customer service, schedule facilities, and prepare a variety of correspondence, documents, and reports.

Responsibilities include greeting visitors, directing inquiries, maintaining time sheets, and coordinating park reservations. Strong communication skills and proficiency in Word and Excel are required, with bilingual abilities preferred.

Qualifications

• High School diploma with vocational training in administrative services and Microsoft Office computer applications with two years prior office experience or any combination of education and/or experience that provides equivalent knowledge, skills and abilities will be considered.
• Proficiency in Word & Excel computer applications experience required.
• Operates standard office software at an intermediate skill level.
• Fluency in Spanish and English including reading, speaking, listening, and writing is preferred.

Responsibilities

• Provides excellent customer service to all members of our community, inclusive of all races, genders, sexual orientations, religions, abilities, ages, national or ethnic origins, languages, citizenship status, socioeconomic status, and political affiliations.
• Greets, screens, and directs visitors to the appropriate department and or employee.
• Receives, screens and directs incoming calls and faxes using various forms of communication equipment. Monitors and updates the voice mail system.
• Reserve/track park shelter, baseball and softball reservations.
• Record time sheets, track leave and overtime.
• Track seasonal employee shifts.
• Compile information and schedule PRAB meetings.
• Answers routine questions regarding City operation and refers non-routine questions to appropriate employee.

Skills

Customer service

Interpersonal skills

Office coordination

Communication

Team interaction

Inquiry response

Policy compliance

Software proficiency

Education

High School diploma with vocational training in administrative services

Tools

Word

Excel

Job description

The City of Northfield (MN) is seeking an Administrative Support Assistant under the supervision of the Streets & Parks Manager. You will handle customer service, schedule facilities, and prepare a variety of correspondence, documents, and reports.

Responsibilities include greeting visitors, directing inquiries, maintaining time sheets, and coordinating park reservations. Strong communication skills and proficiency in Word and Excel are required, with bilingual abilities preferred.