Street Outreach Program Coordinator

Bellefaire JCB; Cleveland (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare: Medical

Dental & Vision

FSAs

Tuition Discount

Free supervision

403(b) match

PTO & Holidays

EAP

Fertility Coverage

Childcare FSA

Pet Insurance

Job summary

Bellefaire JCB in Cleveland seeks an SOP Outreach Coordinator to lead staff and interns in outreach and assessment of homeless youth, while managing budgets and program research. The role requires directing staff, collaborating with partners, and promoting program development in the community.

The candidate will supervise interns, coordinate case management, and ensure alignment with FYSB grant objectives, using a Positive Youth Development framework. Evening/weekend shifts are required.

Qualifications

• Education: Bachelor’s Degree preferred; High School Diploma required.
• Licensure: Valid Ohio LSW preferred.
• Experience: public relations, community development, and supervision experience preferred.

Responsibilities

• Provide supervision, coordination, leadership to interns and volunteers involved in outreach activities.
• Coordinate and perform community outreach and client assessment.
• Coordinate and provide case management and aftercare services via referral.
• Coordinate and conduct data collection and case documentation.
• Represent the Agency with community partners and referrals.
• Maintain high standards of ethical and professional conduct.
• Ensure staff use Positive Youth Development approach and adhere to grant objectives.

Skills

Core Expertise

Independent Judgment

Leadership

Cultural Competency

Interpersonal Communication

Professional & Ethical Conduct

Collaboration and Teamwork

Problem Solving & Decision Making

Education

Bachelor’s Degree in a related field

High School Diploma

Valid Ohio LSW licensure preferred

Job description

BENEFITS AND SALARY:

The starting salary for this position is $50,000.

At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Healthcare: Comprehensive medical (free option available), dental, vision & FSAs
• Education Perks: 50% CWRU MSW tuition discount & free supervision for licensed roles
• Financial Security: 403(b) retirement plan with employer match
• Work-Life Balance: Generous PTO, paid holidays, and 24/7 EAP support
• Family Care: Fertility/IVF coverage, childcare FSA, and pet insurance

QUALIFICATIONS:

• Education:Bachelor’s Degree in a related field preferred. High School Diploma required.
• Licensure:Valid Ohio LSW preferred.
• Skills/Competencies:
  • Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
  • Independent Judgment: Ability to perform job responsibilities with a high degree of initiative and independent judgment.
  • Leadership: Proven effective leadership skills to ensure departmental engagement and success.
  • Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
  • Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
  • Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
  • Collaboration and Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.
  • Problem Solving & Decision Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions including strong organizational skills, prioritization, adaptability, and ability to work in a fast paced environment...
• Experience: Experience in public relations, community development and both clinical and administrative supervision preferred.

AGENCY SUMMARY:

Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

Check out “Bellefaire JCB: Join Our Team” on Vimeo!

POSITION SUMMARY:

The Street Outreach Program (SOP) Outreach Coordinator is responsible for implementation and ongoing operations. He/She provides direction, coordination, plus leadership and supervision to interns. Additionally, the SOP Outreach Coordinator monitors the program’s budget and research, as well as works to promote development of the program’s community outreach and assessment of homeless youth. He/She will perform the position while working in the community. This position requires varying shifts, including evenings and weekends. Outreach is required as the position is in the community, on the street. The SOP Outreach Coordinator will ensure that staff is firmly committed to utilizing the Positive Youth Development approach. He/She will assist the Department Leadership with ensuring that the Federal Youth Services Bureau (FYSB) grant objectives and goals are carried out, while ensuring compliance with all FYSB rules and guidelines.

RESPONSIBILITIES INCLUDE:

1. Provide supervision, coordination, leadership to program interns and volunteers involved in outreach activities.
2. Coordinate and perform community outreach and client assessment, such as targeted missing youth canvasing.
3. Coordinate and provide case management/service coordination as well as the ongoing aftercare services via referral and linkage.
4. Coordinate and conduct data collection and case documentation.
5. Represent the Agency in the development or maintenance of relationship with other organizations including community agencies, public agencies and referral sources.
6. Maintain high standards of ethical and professional conduct.
7. Possess and employ practical understanding of:
   1. basic child, adolescent and family development
   2. issues that are relevant to homeless youth
   3. human trafficking
   4. interventions used in helping runaway, missing, and homeless teens.
8. Contribute to the development and maintenance of the record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards

1. Carry out all provisions of the FYSB grant objectives, goals and outcomes, including established rules and guidelines.
2. Provide training to external stakeholders/community partners including but not limited to law enforcement, hospitals, DCFS, schools, non-profit agencies, faith based groups, youth, and guardians as specified in program plan.
3. Represent the Agency in the development or maintenance of relationship with other organizations including sister agencies, public agencies, managed care companies, insurance companies, funds and referral sources.
4. Assure that program staff participates in Agency research projects to evaluate the program’s effectiveness.
5. Assist in the development of proposal writing and fundraising activities.
6. Ability to qualify as an approved Agency driver.
7. Own a cell phone to be used for on-call responsibilities.
8. Notify Manager of Runaway, Homeless Youth with an emergency situations (i.e. in need of clinical support, AWOL, safety concern for yourself or the well being of a client or family member, a client threatening to harm themselves or others, etc.).

OTHER DUTIES:

1. Attend scheduled staff meetings, supervision and ongoing training that will provide the skills necessary to implement the program.
2. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
3. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
4. Assure that program staff maintains high standards of ethical and professional conduct.
5. Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
6. Other duties as assigned by management.

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.