Street Medicine Outreach Case Manager

ADP, Inc.; Miami (FL); On-site; USD 33,000 - 39,000; Full time

Job summary

Camillus Health Concern in Miami, FL is seeking a dedicated Full-time Case Manager for the Lazarus Street Medicine Outreach Project. You will perform street-based outreach, assess medical, financial, and social needs, and connect clients to healthcare, housing, and social services.

The role requires comfort working outside traditional settings, bilingual English/Spanish preferred, and collaboration with a multidisciplinary team to ensure ongoing care and support.

Qualifications

• Bachelor’s degree in social work or related field; CBHCM certification will be considered.
• Knowledge of and experience with public health issues.
• Bilingual (English/Spanish) preferred, Creole a plus.
• Computer literate; previous experience with Electronic Medical Records (EPIC).
• Community and public health experience.
• Culturally sensitive to the social, psychological, and healthcare needs of underserved populations.

Responsibilities

• Meet individuals where they are and provide a welcoming pathway into health care and supportive services and develop relationships with individuals experiencing homelessness through consistent and respectful engagement and maintain professional boundaries.
• Provide patients with supportive short-term and crisis counseling.
• Conduct full assessment of each patient’s medical, financial, social and other needs.
• Provide Photo Identification cards.
• Maintain a visible and consistent presence within the community.
• Promote trust and continuity by ensuring that outreach commitments are followed through.
• Provide information and education on the Social Security Disability and Medicaid processes and other government programs.
• Provide comprehensive case management services to clients through intervention, referrals and follow-up including patients who have been hospitalized.
• Assist patients in obtaining medically necessary durable medical equipment and supplemental items including wheelchairs, hearing aids, eyeglasses, orthotics/insoles, and other approved medical supplies, as needed.
• Provide care planning through identifying, implementing and management of community service programs for client including Camillus House services.
• Monitor client compliance with care plan and medication regimens, as well as ensuring that service providers are rendering services as requested.
• Follow-up with clients who have relocated to less supportive housing situations.
• Enter and track data in the HMIS system accurately, consistently, and in a timely manner. Good data quality is important for client care, service coordination, reporting, and tracking outcomes.

Skills

Case management

Community outreach

Bilingual English/Spanish

Compassionate

Communication skills

Education

Bachelor’s degree in social work

CBHCM certification

Tools

EPIC EMR

Job description

Camillus Health Concern in Miami, FL is seeking a dedicated Full-time Case Manager for the Lazarus Street Medicine Outreach Project. You will perform street-based outreach, assess medical, financial, and social needs, and connect clients to healthcare, housing, and social services.

The role requires comfort working outside traditional settings, bilingual English/Spanish preferred, and collaboration with a multidisciplinary team to ensure ongoing care and support.