Streaming Operations Specialist I

FOX News Channel; Tempe (AZ); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) plan

Paid time off

Job summary

Fox News Channel is seeking a Digital Operations Specialist in Tempe, AZ, to own the end-to-end operation of content services and events, coordinating across teams to ensure reliable, high-quality streaming experiences for FOX networks, Tubi, and partners.

The role involves incident management, cloud service support, and creating runbooks using industry tools. A Bachelor’s Degree is preferred; willingness to work varied shifts is required.

Qualifications

• Bachelor’s Degree preferred.
• Experience with operations and cloud-based services is a plus.
• Familiarity with orchestration and monitoring of cloud-native services is desirable.

Responsibilities

• Collaborate with Marketing and Programming teams to execute business objectives for the FOX One streaming service.
• Own the end-to-end operation of content services, applications, and events, including event monitoring, incident management, and support of cloud services.
• Create and maintain response playbooks using tools such as JIRA, PagerDuty, ServiceNow, DataMiner, Datadog, and various in‑house tools within the Fox Digital Video ecosystem.
• Support the development and reporting of key operational metrics to identify and drive continuous improvements.
• Assist the SRO team in creating and maintaining documentation, including operational runbooks.
• Possess a general knowledge of digital streaming platforms and the OTT landscape, and how digital operations teams manage these environments.
• Demonstrate strong responsibility, organizational skills, and critical thinking—key pillars of our team culture.
• Be available to work various shifts, including nights, weekends, and holidays, as business needs require.

Skills

Content operations

Cloud-based services

Incident management

Monitoring tools

Cross-team collaboration

Education

Bachelor’s Degree

Tools

JIRA

PagerDuty

ServiceNow

DataMiner

Datadog

In-house tools

Job description

Fox News Channel is seeking a Digital Operations Specialist in Tempe, AZ, to own the end-to-end operation of content services and events, coordinating across teams to ensure reliable, high-quality streaming experiences for FOX networks, Tubi, and partners.

The role involves incident management, cloud service support, and creating runbooks using industry tools. A Bachelor’s Degree is preferred; willingness to work varied shifts is required.