Digital Streaming Operations Specialist I

FOX

Tempe (AZ)

On-site

USD 39,000 - 41,000

Full time

5 days ago

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Benefits offered by this job

Medical/dental/vision benefits

401(k) plan

Paid time off

Job summary

Fox Technology in Tempe, AZ is seeking a Digital Operations Specialist to join the Digital Operations Team. You will ensure production services are operated at scale, delivering a high-quality streaming experience across FOX Networks, Tubi, apps, websites, and partners.

You will work with SRO and MCC teams to develop runbooks, monitor events, and drive continuous improvements. This Tier 1 role requires strong organizational skills, reliability, and flexibility to cover nights, weekends, and

Qualifications

Bachelor's degree or higher.
Experience with operations and cloud-based services.
Familiarity with cloud-native service orchestration and monitoring.
Ability to stay calm in high-pressure environments.
Strong written and oral communication skills.
Collaborative, team-oriented mindset.
Willingness to support weekends, overnights, and early mornings.
Broadcast industry knowledge is a plus.

Responsibilities

Collaborate with Marketing and Programming to implement objectives for FOX One streaming.
Own end-to-end operation of content services and events, including monitoring and incident management.
Create and maintain response playbooks using JIRA, PagerDuty, ServiceNow, DataMiner, and Datadog.
Support development and reporting of operational metrics to drive improvements.
Assist the SRO in documenting runbooks and procedures.
Understand OTT platforms and cloud environments and how ops teams manage them.
Demonstrate reliability and organizational skills in the team culture.
Be available to work nights, weekends, and holidays as needed.