Strategy & Performance Intern — Data-Driven Public Service

City of Durham; Durham (NC); Hybrid; USD 29,000 - 32,000; Part time

Job summary

The City of Durham is offering a part-time internship with the Office of Performance and Innovation in the Budget and Management Services Department. The role focuses on supporting strategic planning, performance measurement, and data-driven decision making to advance the citywide Strategic Plan.

Ideal candidates are current undergraduates or graduates with strong data analysis, writing, and communication skills, and a demonstrated curiosity about local government.

Qualifications

• Current undergraduate or graduate student in a field related to public policy, administration or planning.
• Demonstrated ability to manage and analyze quantitative and qualitative data and clearly communicate findings.
• Experience with research, writing and presenting on assigned topics.

Responsibilities

• Support designing and facilitating effective meetings with key stakeholders and participants.
• Research, analysis, and presentation of results.
• Impact storytelling around Strategic Plan initiatives and program evaluation.
• Develop and update public-facing dashboards for the Strategic Plan.
• Create content for the City website and social media.
• Collaborate with internal/external partners and assist with community engagement efforts.
• Design and write marketing/informational materials to convey key information clearly.
• Analyze Resident Satisfaction Survey responses (quantitative & qualitative).
• Contribute to other special research/data analysis projects as needed.

Skills

Quantitative analysis

Qualitative analysis

Oral communication

Written communication

Self-starter

Curious

Education

Undergraduate or graduate student in Public Policy/ Public Administration/ Political Science/ Planning/Urban Design/ Social Work

Tools

Microsoft Word

Excel

Job description

The City of Durham is offering a part-time internship with the Office of Performance and Innovation in the Budget and Management Services Department. The role focuses on supporting strategic planning, performance measurement, and data-driven decision making to advance the citywide Strategic Plan.

Ideal candidates are current undergraduates or graduates with strong data analysis, writing, and communication skills, and a demonstrated curiosity about local government.