Strategy & Performance Intern

City of Durham; Durham (NC); Hybrid; USD 29,000 - 32,000; Part time

Job summary

The City of Durham is offering a part-time internship with the Office of Performance and Innovation in the Budget and Management Services Department. The role focuses on supporting strategic planning, performance measurement, and data-driven decision making to advance the citywide Strategic Plan.

Ideal candidates are current undergraduates or graduates with strong data analysis, writing, and communication skills, and a demonstrated curiosity about local government.

Qualifications

• Current undergraduate or graduate student in a field related to public policy, administration or planning.
• Demonstrated ability to manage and analyze quantitative and qualitative data and clearly communicate findings.
• Experience with research, writing and presenting on assigned topics.

Responsibilities

• Support designing and facilitating effective meetings with key stakeholders and participants.
• Research, analysis, and presentation of results.
• Impact storytelling around Strategic Plan initiatives and program evaluation.
• Develop and update public-facing dashboards for the Strategic Plan.
• Create content for the City website and social media.
• Collaborate with internal/external partners and assist with community engagement efforts.
• Design and write marketing/informational materials to convey key information clearly.
• Analyze Resident Satisfaction Survey responses (quantitative & qualitative).
• Contribute to other special research/data analysis projects as needed.

Skills

Quantitative analysis

Qualitative analysis

Oral communication

Written communication

Self-starter

Curious

Education

Undergraduate or graduate student in Public Policy/ Public Administration/ Political Science/ Planning/Urban Design/ Social Work

Tools

Microsoft Word

Excel

Job description

Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve.

Hiring Range: $21.00 - $22.95 per hour. Hours: 10-20 hours per week, Flexible Hybrid (virtual and in-office).

The Budget and Management Services Department works to solve Durham’s biggest challenges. We are innovators, managing City resources like they’re our own, guiding the City’s future through strategic planning and encouraging a culture of innovation and continuous improvement through special projects, partnerships and trainings. If innovating to solve challenges drives you, too, join our team in Durham!

The City of Durham’s Office of Performance and Innovation, in the Budget and Management Services Department, is seeking a curious, public service motivated intern to assist with strategic planning and performance measurement and management. This role is responsible for working with Strategic Initiatives Team on supporting the implementation of the citywide Strategic Plan, and promoting a culture of data-driven decision making. The anticipated duration of the internship is part-time through the end of the "2026-2027" school year. A highly competitive candidate will have experience with data analysis, strong oral and written communication skills, and be curious about local government, performance management, and strategic planning.

Responsibilities

• Support designing and facilitating effective meetings with key stakeholders and participants.
• Research, analysis, and presentation of results.
• “Impact Storytelling” around Strategic Plan initiatives Program and project evaluation.
• Development and update of public-facing strategic plan dashboard.
• Content development for the City website and social media platforms.
• Collaboration with internal and external partners and assisting with employee and community engagement efforts.
• Designing and writing marketing and informational materials to clearly and concisely communicate key information.
• Quantitative and Qualitative analysis of responses to the annual Resident Satisfaction Survey.
• Other special project research and data analysis projects as needed.

Qualifications

• Current undergraduate or graduate student studying a field related to: Public Policy, Public Administration, Political Science, Planning/Urban Design, Social Work, or other related area of study.
• Prior experience in the public sector (e.g., nonprofit, NGO, government, education) is a bonus but not a requirement.
• Able to work in-person at City Hall a minimum of one day per week.
• Demonstrated ability to manage and thoughtfully analyze quantitative and qualitative data and clearly communicate key findings.
• Experience with Microsoft Word, Excel,
• Experience researching and writing on an assigned topic.
• Strong oral and written communication skills.
• Curious and a self-starter.