Strategy & Operations Transformation Lead

Cultural Signal; New York, Northern (NY, KY); Hybrid; USD 140,000 - 170,000; Full time

Job summary

Sotheby’s is undergoing a major transformation to modernize technology and data behind client coverage, working across Product & Technology, Client Strategy, Valuations, Marketing, and Operations.

The role sits in Global Business Development, coordinating three pillars — Tech Enablement, Function Optimization, and Cross-Departmental Partnership — to enable change and identify growth opportunities.

Qualifications

• 6+ years of experience in consulting, project/program management, or business operations.
• Strong data analysis skills — Snowflake, Tableau, and Qualtrics.
• Fluent with AI tools like Claude; comfortable building lightweight scripts.
• Excellent written and verbal communication for senior executives.
• Bachelor’s degree required; MBA or equivalent is a plus.

Responsibilities

• Shape how a newly built transformation function operates as it scales; own intake, prioritization, and progress tracking across workstreams.
• Maintain project plans, timelines, and risk/issue logs; flag blockers early.
• Coordinate with stakeholders across Business Development, client teams, and other departments to keep initiatives moving.
• Design surveys and structured check-ins to gather input and turn results into recommendations.
• Prepare executive-ready briefing materials, decks, and updates for leadership.
• Support change management with training materials and adoption communications.

Skills

Data analysis

AI tools

Project management

Executive communication

Cross-functional collaboration

Problem solving

Discretion

Education

Bachelor's degree

MBA

Tools

Snowflake

Tableau

Qualtrics

Monday.com

Smartsheet

Confluence

PowerPoint

Excel

Job description

Sotheby’s is undergoing a major transformation to modernize technology and data behind client coverage, working across Product & Technology, Client Strategy, Valuations, Marketing, and Operations.

The role sits in Global Business Development, coordinating three pillars — Tech Enablement, Function Optimization, and Cross-Departmental Partnership — to enable change and identify growth opportunities.