Strategy & Operations Manager, Life Sciences & CDx

Tempus AI; New York (NY); On-site; USD 105,000 - 140,000; Full time

Job summary

Tempus AI in New York, NY, seeks a Manager of Strategy & Operations to drive strategic, operational, and commercial initiatives across the Life Science Sequencing/CDx business. You will shape market strategy, lead proposals and contracts, guide marketing programs, and partner with BD leadership to close complex deals.

The role requires 6+ years in pharma/biotech/consulting, strong communication, and mentoring skills; you will lead cross-functional teams and communicate with senior leadership.

Qualifications

• 6+ years of pharma, biotech, diagnostics, or consulting experience, with a track record of leading complex projects and delivering results.
• Significant customer-facing experience in BD, client services, or consulting, including ownership of client relationships and proposals.
• Excellent written and verbal communication skills, with experience developing client-facing proposals and presenting to senior stakeholders.
• Proven ability to lead in a fast-paced, ambiguous environment, setting priorities and making decisions with incomplete information across multiple concurrent projects.
• Experience managing or mentoring team members, or leading cross-functional teams without direct authority.

Responsibilities

• Partner with BD leadership to shape account strategy and drive partnership opportunities with key biopharma and academic research accounts.
• Own the development of client-facing proposals, contracts, and written communications for Life Science Sequencing/CDx, ensuring materials align with strategy.
• Lead commercial marketing strategy, including nurture campaigns, conferences/webinar strategy, collateral, and website content; measure impact on pipeline.
• Define target account strategy for biotech and research customers; oversee research and prioritization of companies, institutions, contacts, assets, and pipeline areas.
• Lead analyses using pharma and competitive intelligence to inform positioning, differentiators, and portfolio decisions; present to senior leadership.
• Drive go-to-market execution with cross-functional teams including commercial, medical, product, regulatory, and laboratory.
• Design scalable processes for customer engagement, outreach, and retention; own team KPIs and reporting.
• Act as commercial voice to Operations, Account Management, Product & Engineering; escalate operational challenges and guide feature testing.
• Build and manage strategic relationships with partner stakeholders; serve as primary escalation point.
• Lead cross-functional planning and execution for strategic projects; manage timelines, milestones, and risk to bring offerings to market.
• Coach and develop associate-level team members; set priorities and foster execution culture.

Skills

Pharma/biotech

BD experience

Communication skills

Team leadership

Mentoring

Education

B.S./M.S. in life sciences

Job description

Tempus AI in New York, NY, seeks a Manager of Strategy & Operations to drive strategic, operational, and commercial initiatives across the Life Science Sequencing/CDx business. You will shape market strategy, lead proposals and contracts, guide marketing programs, and partner with BD leadership to close complex deals.

The role requires 6+ years in pharma/biotech/consulting, strong communication, and mentoring skills; you will lead cross-functional teams and communicate with senior leadership.