Strategy & Operations Manager, In-person (Remote)

Ladders; United States; Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Health benefits

401(k) plan

Paid time off

Parental leave

Employee assistance program

Home office stipend

Job summary

Ladders is seeking a Strategy & Operations Manager to join our client’s team in a remote-first environment, focusing on scaling in-person psychiatry services in the United States.

You will partner closely with supply teams and cross-functional stakeholders to shape provider acquisition strategy, demand generation, and market readiness, while ensuring compliance and driving strategic priorities across markets.

Qualifications

• 5+ years in management consulting, strategy & operations, or analytical roles at a top-tier firm or high-growth tech company.
• 2+ years leading complex, cross-functional initiatives.
• Strong analytical skills with experience in data querying and building financial models.
• Excellent communication skills for remote environments, with the ability to synthesize complex analyses.
• Experience in strategy development and actionable planning.

Responsibilities

• Lead efforts to scale in-person psychiatry services
• Develop and implement office safety and suitability programs
• Establish provider acquisition channels in partnership with supply teams
• Design value propositions and demand generation strategies
• Ensure regulatory compliance across target markets
• Own high-impact initiatives as strategic priorities evolve

Skills

Strategy development

Data querying

Financial modeling

Cross-functional leadership

Remote communication

Job description

For our client, we are seeking a Strategy & Operations Manager, In-person (Remote) to join the team of a leader in the Healthcare space.

This role will help scale in-person psychiatry services in a remote-first environment, with a focus on building the operational foundation needed to support growth.

You will partner closely with supply teams and other cross-functional stakeholders to shape provider acquisition strategy, demand generation, and market readiness.

The position also requires strong analytical thinking to assess performance, guide strategic priorities, and ensure compliance across target markets.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Lead efforts to scale in-person psychiatry services
• Develop and implement office safety and suitability programs
• Establish provider acquisition channels in partnership with supply teams
• Design value propositions and demand generation strategies
• Ensure regulatory compliance across target markets
• Own high-impact initiatives as strategic priorities evolve

Qualifications

• 5+ years in management consulting, strategy & operations, or analytical roles at a top-tier firm or high-growth tech company
• 2+ years leading complex, cross-functional initiatives
• Strong analytical skills with experience in data querying and building financial models
• Excellent communication skills for remote environments, with the ability to synthesize complex analyses
• Experience in strategy development and actionable planning

Benefits

• 100% remote work environment with flexible hours
• Transparent pay ranges for all employees
• Comprehensive health benefits including medical, dental, and vision
• 401(k) plan access for future savings
• Generous time-off policies including company-wide shutdown weeks
• Paid parental leave for all types of parents
• Employee Assistance Program for mental and physical health support
• Quarterly department stipend for team-building activities
• Community and employee resource groups for inclusion
• Home office stipend and monthly internet/cell phone expense coverage
• Wellness initiatives and monthly wellness stipend

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.