Strategy & Operations Lead – Strategic Enablement

Jobtailor; San Francisco (CA); On-site; USD 130,000 - 190,000; Full time

Job summary

MC2 is seeking a Senior Program Design professional to initiate and lead high-impact initiatives within its Strategic Enablement pillars, owning from problem definition through delivery, defining scope, sequencing work streams, and building the operating infrastructure to move work forward.

You will partner with business leaders to design targeted learning programs, manage end-to-end curriculum development, track effectiveness, and continuously refine based on data and feedback, using AI to

Qualifications

• Bachelor’s degree in Business Administration, Organizational Development, a related field or equivalent experience.
• 7+ years experience designing and delivering programs from scratch in ambiguous environments with multiple stakeholders and competing priorities.
• Experience building scaled, blended learning experiences tailored to diverse learner needs and working styles.
• Strong cross-functional collaboration skills with ability to move work forward without formal authority.

Responsibilities

• Initiate and lead high-impact initiatives within MC2's Strategic Enablement pillars from problem definition through delivery.
• Partner with business leaders to identify capability gaps and design end-to-end learning programs; manage curriculum development and metrics.
• Drive cross-functional coordination and facilitate alignment forums; communicate progress to stakeholders.

Skills

Program Design

Cross-Functional Collaboration

AI Workflow Optimization

Curriculum Development

Stakeholder Management

Education

Bachelor’s degree

Tools

E-Learning Platforms

Job Aids

Video Production Tools

Job description

• Initiate and lead specific, high-impact initiatives within MC2's Strategic Enablement pillars. Own each effort from problem definition through delivery, defining scope, sequencing work streams, establishing stakeholder maps, and creating the operating infrastructure needed to move work forward without existing playbooks.
• Partner with business leaders to identify capability gaps and design targeted learning programs. Own end-to-end curriculum and content development (leveraging internal experts), track effectiveness metrics, and refine continuously based on data and feedback.
• Drive cross-functional coordination across MC2 teams and XFN partners. Facilitate alignment forums, resolve blockers and ensure initiative progress is consistently communicated to the right people, in the right way, at the right time.
• Develop and maintain tracking and reporting mechanisms for the initiatives you own, including success metrics, progress updates and stakeholder-ready summaries that connect work to MC2's strategic priorities.
• Identify and implement continuous improvements to how Strategic Enablement initiatives are planned, executed and documented. Refine approaches as work scales and organizational needs evolve.
• Use AI to accelerate your own execution and identify and test high-impact use cases that can be embedded into team workflows and scaled as proven practice.

Requirements

• Bachelor’s degree in Business Administration, Organizational Development, a related field or equivalent experience.
• Minimum 7 years experience designing and delivering programs from scratch in ambiguous environments with multiple stakeholders and competing priorities.
• Experience building scaled, blended (live facilitation, e-learning, job aids, video) learning experiences tailored to diverse learner needs and working styles.
• Strong cross-functional collaboration skills. You build trust quickly and move work forward without formal authority.
• Independent judgment in planning and prioritization.
• Demonstrated experience using AI to accelerate workflow and outputs, with a clear approach to reviewing, validating and owning the results.
• Strong written and verbal communication. You translate complex, in-flight work into clear updates, materials, and documentation.
• High integrity in how you work. You protect sensitive information, avoid over-reliance on AI, and take accountability for everything you put your name on.

Core Competencies

Demonstrates expertise in designing and delivering targeted learning programs while effectively managing cross-functional initiatives. Proficient in using AI to enhance workflows and ensure alignment with strategic priorities.

Highest-signal resume keywords

• Program Design and Delivery
• Cross-Functional Collaboration
• AI Workflow Optimization
• Curriculum Development
• Stakeholder Management

ATS Optimization Keywords

Hard Skills

• Program Design
• Curriculum Development
• Learning Experience Design
• Data Analysis
• Metrics Tracking

Soft Skills

• Strong Communication
• Independent Judgment
• Trust Building
• Accountability
• Problem Solving

Industry Keywords

• Strategic Enablement
• Organizational Development
• Stakeholder Engagement
• Continuous Improvement
• Ambiguous Environments

Tools & Technologies

• E-Learning Platforms
• Job Aids
• Video Production Tools