Strategy & Operations Consultant

Atrium Health; Milwaukee (WI); Hybrid; USD 109,459,000 - 164,188,000; Full time

Job summary

Advocate Health is seeking a seasoned consultant to join the Enterprise Consulting group in a hybrid role. You will manage small to moderately complex projects, develop work plans, and leverage SOC tools to meet timelines and budgets.

Responsibilities include developing client solutions, analyzing data, and guiding change management with leadership support. This role requires travel to Advocate facilities and collaboration across Milwaukee, Charlotte, or Georgia footprints.

Qualifications

• Experience applying Lean, Six Sigma, Industrial Engineering, or other performance improvement methodologies to drive measurable operational and financial outcomes.
• Strong analytical skills with the ability to extract, validate, and analyze raw data from multiple sources, translating findings into actionable recommendations for leadership.
• Master's degree in Healthcare Administration (MHA), Industrial Engineering, Operations Management, or related field preferred; healthcare consulting or operational excellence experience strongly desired.
• Hybrid role - will require some onsite work depending on project needs.
• We are looking to hire in our Milwaukee, WI, Charlotte, NC or Georgia footprint.

Responsibilities

• Develops solutions and makes recommendations impacting clients and colleagues.
• Builds a network of contacts.
• Develops techniques of persuasive verbal and written presentation.
• Identifies and manages change effectively and efficiently in a changing environment.
• Works with team members to utilize change management processes and tools to create plans to support adoptions of changes required by project or initiative.
• Tests client hypotheses and solutions with robust data consulting processes and techniques.
• Leads meetings/work sessions to support execution of engagements.
• Manages delivery in consulting engagement under guidance of experienced colleagues.
• Uses planning tools and techniques and sets milestones appropriate for size and scale of assignment. Handles changes in project scope and seeks advice when needed.
• Defines project management processes and standards and establishes targets, benchmarks and performance measures for project delivery.
• Plans, organizes, controls and evaluates projects from concept phase to implementation.
• Assists with data collection, data entry and report generation.

Skills

Lean Six Sigma

Data analysis

Project management

Communication

Stakeholder management

Team collaboration

Education

Bachelor’s Degree in Business or Related Field

Master's degree preferred

Tools

Excel

PowerPoint

Job description

Department: 10112 Enterprise Corporate - Enterprise Consulting

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information:

• Experience applying Lean, Six Sigma, Industrial Engineering, or other performance improvement methodologies to drive measurable operational and financial outcomes.
• Strong analytical skills with the ability to extract, validate, and analyze raw data from multiple sources, translating findings into actionable recommendations for leadership.
• Master's degree in Healthcare Administration (MHA), Industrial Engineering, Operations Management, or related field preferred; healthcare consulting or operational excellence experience strongly desired.
• Hybrid role - will require some onsite work depending on project needs.
• We are looking to hire in our Milwaukee, WI, Charlotte, NC or Georgia footprint.

Pay Range: $38.20 - $57.30

As a member in the Enterprise Consulting group, manages small to moderately complex projects, or assists client in execution of portions of engagement. Develops project work plans and related performance metrics to ensure all project activities are executed against established timelines and budgets, leveraging the SOC approach, tools and templates. Uses process improvement, performance improvement or project management methodologies and effective management of internal/external resources assigned to complete activities.

Major Responsibilities

• Develops solutions and makes recommendations impacting clients and colleagues.
• Builds a network of contacts.
• Develops techniques of persuasive verbal and written presentation.
• Identifies and manages change effectively and efficiently in a changing environment.
• Works with team members to utilize change management processes and tools to create plans to support adoptions of changes required by project or initiative.
• Tests client hypotheses and solutions with robust data consulting processes and techniques.
• Leads meetings/work sessions to support execution of engagements.
• Manages delivery in consulting engagement under guidance of experienced colleagues.
• Uses planning tools and techniques and sets milestones appropriate for size and scale of assignment. Handles changes in project scope and seeks advice when needed.
• Defines project management processes and standards and establishes targets, benchmarks and performance measures for project delivery.
• Plans, organizes, controls and evaluates projects from concept phase to implementation.
• Assists with data collection, data entry and report generation.

Minimum Job Requirements

Education

• Bachelor’s Degree in Business or Related Field
• Master's preferred

Certifications

• None

Work Experience

• Typically requires ~3 years of experience in healthcare payer or provider operations.

Knowledge / Skills / Abilities

• Knowledge and expertise in use of project, program management, and performance improvement methodologies and tools.
• Advanced computer skills in Microsoft Office Suite, particularly around Excel and PowerPoint
• Strong written and oral communication skills with demonstrated ability to concisely communicate with key leaders.
• Highly motivated, organized, self-starter with a focus on delivery of key project objectives with the ability to work through the challenges associated with projects of varying complexity.
• Demonstrated effective interpersonal skills and evidence of being a strong team player.
• Possesses a strong orientation toward innovation and new ideas.
• Facilitation and persuasion skills with ability to influence peers, superiors and sub-ordinates.
• Capable of influencing project team members to achieve goals associated with successful project delivery.
• Reliably work with operational leaders to address important factors in critical decisions.
• Ability to conduct data analysis and glean insights relevant to the work.

Physical Requirements and Working Conditions

• Position is hybrid, ability to travel to an Advocate facility with 24 hour's notice is required.
• Position requires travel and is therefore exposed to road, weather, and normal travel hazards.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

As a member in the Strategic & Operational Consulting (SOC) group, manages small to moderately complex projects, or assists client in execution of portions of engagement. Develops project work plans and related performance metrics to ensure all project activities are executed against established timelines and budgets, leveraging the SOC approach, tools and templates. Uses process improvement, performance improvement or project management methodologies and effective management of internal/external resources assigned to complete activities.