Strategy & Operations Business Partner, Solution Architecture

Monograph; United States; Remote; USD 189,000 - 284,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a strategic Operations leader to drive GTM planning and execution. You will partner with Sales, Finance, and Strategy teams to design go-to-market models, establish resource plans, and set territory quotas.

You will own performance metrics and lead cross-functional initiatives to optimize revenue growth. The role requires advanced data analysis and stakeholder management in a fast-growing environment, with a focus on delivering clear, actionable insights and scalable processes

Qualifications

• 8+ years of sales strategy and operations experience in a high-tech growth environment, or related operational roles.
• Bachelor's Degree in a related field (Finance, Business, Engineering, Mathematics).
• Strong business acumen and problem solving skills; ability to tackle complex commercial and operational problems.

Responsibilities

• Develop go-to-market strategy, resource plans and key performance metrics.
• Create and manage territory planning and quarterly quota setting.
• Collaborate across functions to analyze system and operational issues and drive improvements.
• Drive initiatives to optimize team efficiency and productivity.
• Lead weekly, monthly and quarterly business reviews with rigorous cadence.
• Provide deep insights on KPIs to support strategic decision-making.
• Develop detailed project plans and align cross-functional teams.

Skills

Sales strategy

Operations

SQL

Excel

Data analysis

Stakeholder management

Communication

Ambiguity tolerance

Education

Bachelor's Degree

Tools

Tableau

Salesforce.com

Job description

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the GTM organization, partnering closely with the sales team and teams across Stripe to drive initiatives. This role will partner directly with the head of the global Solution Architecture, whose team is responsible for pre-sales technical assessment and technical validation of Users in partnership with Sales. This role will be expected to drive the rhythm of business, data insights / reporting, strategic initiatives, annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth.

This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. Responsibilities include go-to-market design, resource planning, territory alignment and quotas management, sales process optimization, and business analytics. You will also partner with key cross-functional stakeholders, including Finance & Strategy, adjacent Sales Operations teams, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight.

What you’ll do

The Solution Architecture team is growing rapidly and is in need of a strong strategy and ops business partner that can help scale the operations and drive strategy of the team. This entails a focus on operational projects (process design, business cadences, systems work) and everything related to planning and running their business, including: org design and planning, sales coverage models, setting SOKRs, measuring and providing insights on performance, and process improvement. In addition to engaging with the Solutions Architecture team, you will also be collaborating with numerous cross-functional stakeholders from across the globe.

Responsibilities

• Collaborate with Solution Architecture leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics.
• Create and manage operational processes such as territory planning, quota setting, quarterly compensation.
• Work cross-functionally to investigate and conduct analysis on system and operational issues
• Develop and execute initiatives designed to optimize team efficiency and productivity
• Drive rhythm of business (weekly business reviews, monthly / quarterly business reviews) with strong operational rigor.
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
• Oversee implementation of enabling systems and tools, working closely with internal systems teams

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of sales strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles. Knowledge of sales data such as customer accounts, opportunities and revenue. 11+ years of total work experience.
• Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
• Strong business acumen and distinctive problem solving and analysis skills. Ability to solve complex and diverse business problems (commercial, operational, organizational).
• Exceptional analytical skills and a structured approach to solving unique business problems
• Advanced SQL and Excel skills to include experience financial modelling
• Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-hoc analysis
• Stakeholder management experience - with strong communication and influencing skills.
• Self-starter and comfortable dealing with ambiguity.
• Communicate clearly, proactively, and concisely
• Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment
• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred qualifications

• MBA or higher degree in an analytical field
• Prior experience at a growth stage Internet/software company or FinTech
• Proficiency in BI visualization tools (e.g. Tableau)
• Experience in Salesforce.com as a user and report developer
• 2+ years of people management experience

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $189,400 - $284,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

Company: Stripe

Team: Revenue Operations

Office locations: Chicago, South San Francisco HQ

Remote location: Remote in United States

Employment type: Full time